Marcelo L. Palmaz

*** ******* *****

Williamsburg, VA 23188

757-***-****

ac0ma0@r.postjobfree.com

Bilingual professional, seeking full time opportunity, with seven years’ experience in health care delivery. Advanced technology skills including lean six sigma certifications. Face to face customer interaction providing compliance based service resulting in over $1 million in annual revenues.

Jan 2015-Aug 2016 Dominion Diagnostics Richmond, Va.

Clinical Technician, Phlebotomist, Medical Assistant.

Maintain medication compliance with patients for three providers with specialty in pain management and physical medicine and rehabilitation.

Ensure chain of custody, and accuracy of toxicology lab services.

Implement proper ICD-10 and CPT coding to ensure billing compliance.

Hire, supervise and train additional clinical technicians and phlebotomists.

Oct 2009-Jan 2015 AIT Laboratories Richmond, Va.

Clinical Technician, Phlebotomist.

Cross functional expertise in pain management, psychiatry, urology and addiction medicine.

Nation leading growth in blood specimens for service line extension, and roll out of blood dose correlation for medication management and patient compliance.

Use Six Sigma process flow through for operational efficiency and accuracy in reported data.

Protect patient privacy with HIPPA, ensuring chain of custody, and proper ICD-9 and CPT billing codes are accurate for risk mitigation.

Oct 2007-Oct 2009 Wedmore Place Hotel Williamsburg, Va.

Front Desk Night Auditor.

Night auditor conducting cash and credit card reconciliation.

Provide exemplary customer service and address complaints with call back conflict resolution.

Oct 2006-Aug 2007 Bell Industries/Phillip Morris Richmond, Va.

Asset Manager, Inventory Control Specialist.

Maintain IT asset data base conducting audits and inventories using 2% accuracy levels.

Managed records compliance, asset tagging and tracking using Microsoft Access and Asset Center database.

Performed DOD data swipes on all laptops and desktop during disposal process

May 2003-Oct 2006 College of William& Mary/VIMS Gloucester, Va.

Property Control Specialist.

Maintained and processed all moves and changes to Fixed Asset Database (FAC).

Perform physical inventory and two percent audit of all assets every two years.

Conduct auction and supervise disposal of all IT and scientific equipment.

Process all equipment leaving the facilities during research expedition

Provide data on equipment for insurance claims due to loss, damage or theft

Research financial status on new equipment purchases

Provide support to the shipping and receiving department

Education and Training

Entré Information Services (MCP Microsoft Certified Professional)

Christopher Newport University.

NCPT National Certified Phlebotomy Technician Oct 2010

CFR 49 Hazardous material certified.

Lean Six Sigma certification, May 2012.

Operating Systems/ Software

Microsoft Windows NT Server 4.0 Windows NT Workstation 4.0 Windows 10/Vista

Windows Office 2003 Peregrine Systems Asset Center and Service Center 3.0, 3.51

Microsoft Outlook, Microsoft Word, Excel, Access, IBM Square One, FAC

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