Customer Service Administrative Assistant

Bonney G. Block

*** ******** *****

Greenville, SC 29609

SUMMARY

Dedicated and hardworking professional with extensive experience in a university setting. Known for strengths in organization, multi-tasking, attention to detail and problem solving skills. Focused on customer service with a strong work ethic and friendly, outgoing personality. Experienced in scheduling, phone answering, taking dictation, filing, overseeing and managing other workers. EXPERIENCE

Periodicals Admin Mack Library, Bob Jones University, Greenville, SC May 2010 – May 2017

• Used Millennium and Sierra library systems to manage print subscriptions

• Performed routine clerical work involving basic support services and services to patrons

• Trained/supervised student workers to maintain the periodicals collection and serve library patrons

• Prepared library periodicals materials for patron use

• Responsible for routine maintenance of periodicals materials High School Teacher Bob Jones Academy, Greenville, SC August 1988 – May 2010

• Taught Algebra I, Consumer Math and Geometry

• Coached students active in the speech/debate group

• Helped judge speech and debate tournaments in local high schools Junior High School Teacher Bob Jones Junior High, Greenville, SC August 1976 – Mar 1988

• Taught Science, Mathematics and World History

• Assisted students in their weekly society meetings

• Supervised students in after-school late stay

Various Office Positions at BJU Summers 1976 – 2009 EDUCATION

Bachelor of Science in Elementary Education Bob Jones University, Greenville, SC SKILLS

• Copy editing

• Planning

• Technology skills

• Typing from dictation

• MS Word, Excel, PowerPoint – 20 years’

experience

COMMUNITY SERVICE

• Middle School Youth Volunteer, Heritage Bible Church

• Elementary school volunteer in various capacities for BJES teachers

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