Engineer Test Cases

Newton V. Manzanillo

** ******** **, *** ** ******@*****.*** 917-***-****

Irvington, NJ 07111

www.linkedin.com/in/nmanzanillo

OBJECTIVE: Opportunity to be help deliver solutions in the areas of professional services, for a progressive growing company.

WORK PSEG

EXPERIENCE BethPage, NY

04/16 - Present

Technical consultant.

Deployment, Integration, of new Generation network management Suite of products to enhance, prevention, detection and remediation of Failure throughout the Regional infrastructure network.

EMC, CORPORATION

White Plains, NY

07/05 – 04/16 Solutions Architect.

Engaged to deploy, maintain and customize the implementation of advance software mostly for network management sold by EMC. Integrated new devices, and system as sources of information to Smarts Domains. Customized integration of the smarts products with other solutions such as remedy, eHealth, concord, etc. Ability to develop solutions to problems on the spot, using ASL, Perl, java.

06/05 – 06/09. Senior Developer.

As part of the RSMG, Advanced Networking group, I was the point of escalation when support, or professional services to Software issues on the SMARTS InCharge line of Products. Replicated customer problems, and isolated the point of failure. Assessed the resources necessary to solve issue. Developed / modified code to enhance discovery of Network Devices and Protocols of the using proprietary model and ASL languages and occasionally C++. Designed, coded, deployed, and supported custom solutions to customers where the current product had scalability or interoperability issues. Interacted with Vendors, and the customer to design the best way to instrument via SNMP or CLI status of the different components of Routers and other Devices. Worked with QA to design test cases for the new features or bugs fixes I had committed to main code. Helped documentation produce the necessary information

12 / 98 – 03 / 05 EVIDENT SOFTWARE

Bloomfield, NJ

Senior Technical Support Specialist, Integration Engineer.

Customer Advocate to some of their Biggest Accounts. Handled technical tasks throughout the complete lifecycle of the product. Account Management. Often engaged of the deployment and troubleshooting via Remote Access or locally of issues. Created test cases, built the environment to verify integration between our software, and such as switches, probes, QIP and with third party software such as DB2 Connect, Oracle 8i, Java, MS Sql server 2000. Played a major role in the ongoing development of troubleshooting and implementation procedures, training material, content in our intranet. Gained great exposure to networks technologies such as application switches, routers, probes, SNMP devices.

10 / 97 / 12 / 98 CSS LABORATORIES

New York, NY

Network Engineer.

Rolled out network systems for state and city agencies. Built, maintained, loaded software to Windows NT 4.0 Workstations and Servers, Windows 98, and Windows 3.1. Helped in building troubleshooting procedures for the complete technical team. Working on teams, with the shortest response time in the computer industry. Developed the ability to work under extreme pressure, efficiently and accurately.

ADVANCED DIGITAL NETWORKS INC (Show Digital Inc.)

New York, NY

03 / 94 – 10 / 97 Senior Network Specialist

Installed, tested and configure routers, ISDN terminal adapter, and other devices to implement WAN and corporate Internet connections. Deployed, maintained, repaired, reconfigured, and retrieved networking equipment used to provide Internet access to exhibitors in major shows and high tech expositions at venues such as Jacob Javitz Center, The Marriot Marquiz Hotel, The Sheraton Hotel and the Hilton Hotel.

EDUCATION: NEW YORK CITY TECHNICAL COLLEGE

City University of New York

02 / 91 - 06 / 97 Brooklyn, NY

Department of Telecommunication Engineering Technology. BT in Telecommunication Engineering Technology awarded summer 97. Electronics, PC hardware and Programming, Digital Electronics, LAN, WAN, and Telephony and Switching. Data Transmission.

SKILLS:

Over 20 years experience supporting demanding customers in top Financial, Medical, and hardware companies, and government agencies often managing successfully the resolution of critical problems.

Excellent troubleshooting ability in the supporting customers of server client applications under Unix OS.

perl.

python

sytem integration.

SNMP, Internet Protocols, and applications.

Smarts IONIX networking suite. (MPLS, NPM, IP).

EMC Vpr SRM.

EMC ECS.

Ability to learn, adapt or adopt new technologies under short notice.

Ethernet, WAN Links.

Ability to demonstrate, train and create documentation.

Java, C++, perl, Korn shell

CCNA Certification.

VMWARE ESXI.

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