ANA BRAVO
C: 305-***-**** *******@*****.***
Bachelor of Arts: Sociology, May 2015
Florida Atlantic University - Davie, FL
Associate of Arts: Psychology, 2012
Broward College - Davie, FL
While I enjoy working in a team setting, I am also capable of independently managing high-quality programs in dynamic business environments. I am a resourceful, organized, thoughtful, and results-oriented professional with strong interpersonal skills used to interact and build relationships with team members, senior leaders, and clients. Employee relations
Presentation Skills
Recruitment & Staffing
Hiring/Dismissal
New Hire Orientation
Employee Engagement & Retention Programs
Performance Appraisals & Promotions
Employee Benefit
Leave of Absence
Workers' Compensation
Ethical Conduct
Diversity Management
Regulatory Compliance
Strategic Planning
Communications proficiency
Microsoft Word, Excel & Powerpoint
Innovative IT Initiatives
Computer Programs
Human Resources Coordinator, 01/2016 to 03/2017
Swissport SA-USA – Fort Lauderdale
Supported human resources staff with new hire orientations and monthly departmental meetings. Reviewed human resource paperwork for accuracy and completeness by verifying, collecting and correcting additional data. Resolved employment-related disputes through proactive communication. Directly handled under staffing, disputes, terminating employees and administering disciplinary procedures. Compiled quarterly budget reports, financial spreadsheets and organizational charts to improve office organization. Administered compensation, benefits and performance management systems and safety and recreation programs. Maintained employee communications including employee handbooks and orientations. Contributed to employee transfers, promotions, complaints, and problems. Conducted background checks on candidates by obtaining information from law enforcement officials, previous employers and references.
Human Resources Assistant, 05/2014 to 12/2015
Urban League of Broward County – Ft Lauderdale, FL Initiated roll out of new enterprise software solution for HR Department. Created spreadsheets with appropriate data in order to provide others with organized statistical reports or graphs. Assisted in recruiting, interviewing, and screening all applicants. Created and maintained employee personnel files, department files and automated records. Supported human resources staff with new hire orientations and monthly departmental meetings. Maintained employee communications including employee handbooks and orientations. Contributed to employee transfers, promotions, complaints, and problems. Reviewed human resources paperwork for accuracy and completeness by verifying, collecting and correcting additional data. Conducted background checks on candidates by obtaining information from law enforcement officials, previous employers and references.
Director of SAVI (Students Advocating Volunteer Involvement), 01/2012 to 05/2014 Florida Atlantic University – Davie, FL
Served as a link between students and off campus non-profit volunteer agencies and University organizations. Gathered and analyzed cultural, educational, social and demographic data about the community to guide local program development.
Kept accurate records of all expenditures and acquisitions for the program área. Drafted press releases, catalogs, brochures and public service announcements to promote programs.
Planned and hosted on- and off-campus community service activities. Administrative Sales Assistant, 01/2008 to 12/2012 Latitude South Sales – Boca Raton, FL
Managed office supplies, vendors, organization and upkeep. Answered and managed incoming and outgoing calls while recording accurate messages. Entered financial data into the company accounting database to be verified and reconciled. Generated invoices upon receipt of billing information and tracked collection progress. EDUCATION
COMPETENCIES
SKILLS AND EXPERIENCE
WORK HISTORY
2013 Broward Student Leadership Institute
Human Resource Management
Maricarmen Scott: 407-***-****
General Manager at Swissport Fort Lauderdale
Bill Wilson: 561-***-****
General Manager at Latitude South Sales
CERTIFICATIONS
REFERENCES