Robert Dieterle

ac0luh@r.postjobfree.com 925-***-****

Summary

Global technical marketing manager with extensive experience with a fortune 500 company in global partnerships, pre-sales, marketing, and technical support. A reputation for providing excellent support to sales, partners, and customers. Strong expertise for bridging the gap across various departments such as engineering, marketing, and sales to provide the best solution. Known for adapting to changes readily, solid communication, and superior problem-solving skills. Experience

Dell Corporation, Austin, TX 2016 – Present

ISV Certification Manager

Managing Certifications and ISV technical relationships across multiple markets in the Precision Workstation Team. Working across-departmental groups to insure systems needed for certifications including components, driver versions and BIOS for all mobiles and desktop workstations. Meet weekly with Business review team to report on status of all certifications.

Achievements:

● Manage worldwide technical certification relationships across multiple markets resulting in an increase of sales by over 12%

● Working with Product managers covering the full product line of our next gen systems that enabled DELL to meet certification requirements.

● Manage all technical issues regarding certifications across the full portfolio of Precision Workstations resulting in a decrease in the time needed for certification.

● Manage weekly calls with graphics partners like AMD and NV which enabled the certification team to deploy the correct driver.

● Manage weekly Certification team meeting resulting in a better-informed team.

● Manage the Certification database for workstations resulting in an increase of sales by over 12%.

● Manage the DELL Precision Workstation certification web document which enabled customer to see product certification status.

● Support Sales team, Pre-sale SE, and Account managers worldwide as technical certification expert resulting in increased sales and customer satisfaction. Hewlett-Hewlett Packard Corporation, Palo Alto, CA 1998 - 2016 Global Technical Marketing Manager for Media and Entertainment Managed a highly visible and cross-functional group of ISV’s, requiring regular technology update, roadmap reviews, certification, and system testing in the early evaluations program. Worked to increase our market share in the media and entertainment market. Managed multiple projects at a time including trade shows, partner’s product launches, and technical events. Achievements:

● Managed worldwide partner portfolio resulting in an annual revenue of over $400 million.

● Managed worldwide technical relationships with HP Workstation ISV partners in M&E market, including partnerships with industry-leading companies that enabled HP to stay #1 in M&E.

● Worked closely with Product team on defining new Immersive technology for the M&E space that resulted in a VR lab and Thunderbolt in HP Z products.

● Taught SE, TC, and Sales about the market trends and new technology in the M&E market at HP’s annual World Wide event which enabled the field to be more knowledgeable in the M&E market.

● Oversaw certification of partner hardware & software, including certification website that enabled the sales team to increase revenue by over 10%.

● Supported Sales team, Pre-sale SE, and Account managers worldwide as an M&E expert resulting in increased sales and customer satisfaction.

● Ensured technical hardware support at trade shows and marketing events that enabled over 27 partners with over 150 systems being deployed successfully.

● Developed promotional videos for Social Media and Technical white papers that enabled a better prepared sales team.

● Supported Workstation division in Spain, which resulted in sales increasing by over 33%.

● Created an annual technical event with key partners like Autodesk and others (Intel, NVidia) that enables partners to develop better solutions, reducing cost and increase performance. Education

University of California, San Diego, CA

Bachelor Degree, Economics (95% completed)

American River College, Sacramento, CA

Associate Degree, Computer Science Technology

Technical Skills

Network Engineer, System Administration, HTML, C, C++, UNIX, Perl, VB, Mac OS, Windows, Android, Avid, Adobe Creative Cloud Suite: Adobe Premiere Pro, Adobe After Effects, Adobe Photoshop, Adobe Speedgrade, Adobe Lightroom.

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