Manager Project

NISHITHA VENKANNAGARI

Email: ********.**************@*****.***

Phone Number: 678-***-****

Immigration Status: Green Card

PROFESSIONAL SUMMARY

Dynamic Business Analyst /Quality Analyst with around 6 years of experience in software industry with considerable understanding of workflow analysis in focusing on Agile, Software Development Lifecycle (SDLC), including manual/automation test case execution, defect tracking, test plan/test case creation and management, and requirements analysis, principles of agile methodology and analyzing, implementing, validating and developing systems.

Work experience includes effective implementation of Requirement Management, Change Control Management, Defect Prevention Management and Release Management tasks through the project life cycle.

Experience in serving as a primary liaison between business group and technology team.

Experience of creating various functional documents for the systems to be developed like: Business Requirement Document(BRD), Functional Requirement Document(FRD), Data Required Document(DRD), Systems Requirement Specifications(SRS), Business Rules Document, use cases and design document .

Extensive experience in determining user/business/functional requirements and produced work flow processes, diagrams, requirement traceability matrix using Microsoft Visio and other Microsoft Suite Applications.

Experience in defining Business Processes, UML Modeling, Sequence Diagrams and Activity Diagrams.

Experience in applying Rational Unified Process (RUP) methodology using Modeling and requirement documentation tools such as MS Office & MS VISIO.

Excellent analytical and logical skills for understanding the business requirements, business rules, business process and detailed design of the project Knowledge of PERT charts helping in management decision.

Designed UAT test plans, schedules and handled the entire responsibility for UAT testing, Defect resolutions and issue resolutions including the implementation of issue escalation procedures.

Exposure to complete Software Development Life Cycle and Testing Life Cycle.

Proficient in both Manual and Automated Testing Tools .

Strong in writing SQL queries and reporting the results to the business team. Skilled in Test Management Tool – Quality Center, Application Life Cycle Development.

Hands on experience in mobile and web based applications.

Experience in handling Mainframe servers.

Experience in the Release Management tasks which involved in coordinating with various team to ensure team managers sign-offs including business sign off, also handled Release process, policies and procedures communication with various teams and provided training when necessary, coordinated all aspects of the end to end release process and ensured teams follow the organization's established policies and procedures.

Good analytical, problem solving, communication, interpersonal and leadership skills.

Willingness and Ability to learn and implement New Technologies wherever necessary

SKILLS PROFILE

Programming Languages

SQL, PL/SQL, HTML, Visual Basic, COBOL, JCL, PC-SAS, XML

Operating System

Windows 95/98/2000/2003/XP Professionals, UNIX

Databases

Ms Access 97/2003, SQL Server 2000, RDBMS, Oracle 8i/9i/10g, DB2, Mainframe.

Business-Modeling Tools

Rational Rose, Ms Project, Ms Office, MS Visio, Rational Requisite Pro, FTP, NDM, Mercury, Clear Quest

Methodologies

Rational Unified Process (RUP), Unified Modeling Language(UML), SDLC,AGILE(SCRUM)

Testing Tools

Mercury Quality Center, Mercury WinRunner, QTP(UFT), Load Runner, Selenium

Application Packages MS Office Suite, Microsoft Share Point, MS Project, ERP, Outlook, End Not

IDE Tools MS Visio 2000, MS Project 2000, MS Access 2000, Eclipse, JIRA, HP Quality Center, Rational Test Manager

EDUCATION

Bachelor of Technology, Electronics and Communication Engineering May 2011

Jawaharlal Nehru Technological University Hyderabad

PROFESSIONAL EXPERIENCE:

UPS SCS, Atlanta, GA Feb 2012 – Present

Business and Quality Analyst

RESPONSIBILITIES:

Thoroughly studied the inherent systems to have a clear understanding of the business processes and associated system workflow.

Conducted Gap analysis to understand new business model and additional functionalities to be incorporated into the new application.

Created Use cases, activity report, logical components to extract business process flows and workflows involved in the project using Rational Rose, UML and Microsoft Visio.

Conducted JAD sessions for better understanding and refining of requirements in coordination with multiple teams.

Clarified and prioritized requirements by conducting brainstorming sessions with the stakeholders and SMEs.

Documented various documents including the Business Requirements Document and the Use Case Specification Documents.

Used Rational Requisite Pro as requirement gathering tool.

Identified all use case components including basic, alternate and exception flows.

Participated in various architectural development sessions to provide technical teams with a better understanding of the requirements.

Analyzed Requirements and created Use Cases, Use Case Diagrams, Activity Diagrams using MS Visio.

Gathering business requirements and converting them into functional requirement specifications and user requirement specifications.

Used Rational Requisite Pro for Requirement Document preparation.

Carried out detailed and comprehensive business analysis with the RUP methodology.

Prepared Business Process Models, which included modeling of all activities of the business from conceptual to procedural level.

Participated in Change control meetings recommending appropriate action after analysis of changing requirements.

Performed the Release Manager tasks as well, which include Creating Release calendars and documenting Releases and also managed the deployment plans, deployments and tracked test results from UAT to Pre-Prod to Production

Conducted multiple interviews to clarify requirements in order to identify use cases and document UC Specifications.

Provided training to users, and involved in conducting UAT sessions to gain user confidence and approval.

Provided project manager with regular status updates assisting the overall project management initiative.

Conducted UAT sessions to approval.

Worked extensively with MS office suite for preparing status reports.

Involved in the Defect Triage calls and Discussions with Dev team.

Conducted meetings with UAT team for the discussion of issues encountered by them during their testing

Involved in preparing all the reports and the documents from the Test Initiation phase to till Test closure.

Utilized HP Quality Center to track, report, and manage defect throughout the test cycle and attended Defect Status Meeting on daily basis during testing cycle.

Attended weekly Project Status Meeting with Development team and QA Manager, and worked closely with QA Manager to define Test Scope, Risk, Dependency, and Constraints.

Environment: Windows, SQL, Excel, Microsoft Office suite, Microsoft Visio, Rational Unified Process (RUP), HP Quality Center (QC), Jira, QTP/UTP, Selenium, Agile, Test Planning, Test Executions P4, HP Load Runner, Requisite Pro, Clear Case, Clear Quest, UML.

COGNOSANTE, McLean, VA Nov 2011 - Feb 2012

Business Analyst

RESPONSIBILITIES:

Studied and assessed the clients systems and business processes.

Addressed all aspects of the claim processing lifecycle, starting from identifying a claim right up to closure.

Provided key input in working with users in defining project and system requirements.

Established a business Analysis methodology around the Rational Unified Process.

Researched the various steps in the lifecycle and then constructed the system in such a way that the riskier claims could be easily identified and monitored.

Worked heavily on SQL Server database to extract data and build Business reports.

Streamlined clerical work processes and mapped to the automated system.

Provided management to quick and easy access to all current economics (i.e. construction status, leasing status, etc.) of the collateral pertaining to all the loans in the portfolio.

Developed project plans and managed scope using MS Project.

Assisted in building a business analysis process model using Rational Rose and Visio.

Performed requirement analysis, went through all the use cases and workflows.

Designed and developed Use Cases, Activity Diagrams, and Sequence Diagrams using Rational Rose Modeler.

Played a key role in the planning, User Acceptance Testing, and implementation of system enhancements and conversions.

Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle.

Environment: MS Visio 2000, MS Office suite, My SQL, VB, MS Access, MS Project 2000, IBM Cognos, Unix OS, Window OS.

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