Manager Maintenance

Raul M. Trujillo Sr

**** **** *** **, ********, WA 98498 915-***-**** ***********@*****.***

Career Profile

Operations General Manager with 28 years demonstrated experience developing effective safety training, enforcing policies, maintenance programs, and innovative training techniques.

Areas of Expertise

Operations Manager Employee Relations Small Group Facilitator

Safety Management Course Development Talent Management

Organizational Development Policies & Procedures Maintenance Supervisor

Maintenance Logistics Manager Supply Logistics Manager Technical Writing

Professional Experience

General Manager-Travel Centers of America 2016-Present Provide leadership for the marketing and operations functions for the Truck Service Profit Center. Communicate a clear vision and give direction on personnel, financial/P&L, operational, accounting, and site appearance issues. Advise customers of necessary repairs, including cost estimates on a timely basis. Make recommendations to customers for preventative maintenance and continues to follow up on work in progress. Prioritize and schedule service work to maintain an orderly flow of work. Establish tentative preventative maintenance and repair priorities for all shifts. Monitor and control workload of technicians. Coordinate training of technicians with in-house and vendor programs.

United States Army-As follows 1988-2016

Senior Advisor 2012-2016

Supervised, guided, trained, developed and supported the morale and welfare of 120 employees and their families. Maintained company training records, coordinated over 20 training events yearly involving careful logistics planning, prepared daily and weekly reports on time. Zero loss of property, while maintaining accountability and responsible of equipment valued at more than $60 million. Ensured adherence to all policies and regulations resulting in 100% retention rate of military personnel while creating a safe working environment. Extensive background curriculum design to include land navigation, combat operations, convoy and recovery operations, MILES training, and leadership.

Operations Manager 2010-2012

Maintained operations and daily routines for all human resource, finance, maintenance, postal and transportation divisions. Validated security clearances and physical security for over 600 employees, developed and wrote company and battalion battle plans using accountable items. Successfully coordinated the movement of 300 employees through complete leadership and organizational changes. Coordinated all the reintegration and logistical reset of all equipment and personnel after 12 month overseas tour

Battalion Maintenance Supervisor 2006-2010

Coordinated and streamlined the vehicle maintenance program by documenting man hours, back logs, property records, maintenance request, and work orders of seven maintenance companies; including four commodity shops. Managed vehicle maintenance assignments to priority status to ensure vehicles readiness above 95% and availability to support assigned duties. Managed sensitive service and repair resources for seven separate elements within the Maintenance Shop Office in excess of $20,000,000 with zero losses. Developed a driver's training program, licensing over 120 employees within a 90 day period improving the readiness of the company. Developed employee-centered training programs, training modules, and presenting instructional materials, composite risk management and personnel reports.

Maintenance Control Supervisor 1988-2006

Responsible for planning routine maintenance, work production, end of month reports (AMASS), and customer reconciliation reports of two direct support units in various locations. Processed over a 100 vehicle maintenance work orders with flawless reports, exceeding the Army Material Readiness standard with a 98% vehicle readiness. Held Master Driver and Senior Maintenance Instructor positions for over four years with zero incidents. Decreased company spending, utilizing existing equipment and HAZMAT/OSHA initiatives, saving the company budget over $800,000 within 90 days. Trained and mentored over 100 employees per year in professional development, military skills, war-time combat efforts, and maintenance programs.

Education

First Sergeant's Course 2011

Advanced NCO Course 2006

Army Instructor Training 1999

Logistic Systems Course 1997

Defense Reutilization and Marketing System 1993

Master Driver's Course 1992

Basic NCO Course 1991

Universal Technical Institute 1988

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