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Customer Service Representative

Location:
Calgary, AB, Canada
Posted:
June 01, 2017

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Resume:

Jamie Tennen 403-***-****

#*** **** ***** **** **, Calgary, Alberta T2T 6C8 ac0los@r.postjobfree.com

Objective

High school graduate and second year university student with excellent communication, computer and client service skills seeking an entry level position with a reputable company.

Education

High School Diploma

College Career Technology Academy

University Student - Second Year Bio-Medical

University of Texas at El Paso

GPA 3.74

Continuing education at Mount Royal University

Work Experience

Part/Time Office clerk, ProActive Construction, LLC, El Paso, TX 79932

(May 2011- April 2013)

Reference: Deborah Santoscoy 915-***-****)

Scheduled on-time delivery of supplies and materials to job sites, ordered and tracked building permits for each job site & assisted with cash management of operations bank account

Developed & organized various Excel worksheets to track customer job site completion, inventory of supplies and materials, insurance company and client payments and subcontractor payments for each job site

Provided expertise in customer service, working with customers to ensure the highest level of care was being achieved in order to maintain business relationships

Recruiting Assistant, Electronics Computing Inc., El Paso, TX 79912

(July 2013- September 2016)

(This is a 3-month summer job from June through August of each year)

Reference: John Fuller 915-***-****

Acted as a reliable source of information and advice in regards to recruitment practice, processing all recruitment-related administration within agreed timescales

Handled all recruitment queries in a responsive, customer-focused way providing a comprehensive first line of information and advice.

Provided customer service to external and internal candidates, in supporting the web recruitment system to ensure a positive experience.

Responded to queries from recruiting managers, supporting and advising them to follow the correct procedures for high quality recruitment.

Communicating effectively and confidently at all levels, over the phone, face to face and by email.

Arranged for shortlisted candidates to take relevant assessments, marked and recorded results accurately to contribute to the recruitment decision.

Part/Time Office clerk, Fabric Love, LLC, El Paso, TX 79932

(June 2014 – April 2016)

Receptionist/Customer service representative

Filled and packaged customer orders for shipping & conducted extensive research on products

Responsible for writing/describing products in an informative, interesting manner to pique customers’ interest

Line Cook/Team Member, A&W Restaurant, Calgary AB, T2S 0A9

(May 2016-August 2016)

Served fresh, hot food with a smile in a timely manner, up-sold additional menu items, beverages, and desserts to increase restaurant profits

Specialized in creating A&W’s signature burgers and sandwiches, as well as upholding everyday kitchen maintenance

Managed the kitchen, and relied heavily on teamwork skills to make and process food and serve customers in apt speeds in order to reach pique customer satisfaction

Please Note: Balance of References Upon Request



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