Customer Service Professional Experience

R i c h a r d Cu n n i n g h am

***** ********* *******, ***** ***** Cell: 832-***-**** Email: ********@*****.*** OBJECTIVE

Seeking a position in a professional environment in which I will progressively utilize my extensive criminal justice educational background and experience.

HIGHLIGHTS

Supervisor and Management positions – skills coaching, training, quality review, goal setting

20 plus years of, Customer Service, skills in both small and large corporations

4 years Military Contracting Experience

2 years Claim Handling, Property Adjusting (Proficient in computerized inspecting programs.)

1 plus years FEMA Inspections

15 years Harris County District Attorney Office – Field Inspector

MS Office 2007-2013, Excel, PowerPoint, Word, Outlook – Office Equipment experience

Strong organizational skills

Work well in fast paced environments, able to prioritize, comfortable with time sensitive tasks PROFESSIONAL EXPERIENCE

AUTO TRANSPORTING SERVICE, INC Missouri City, TX

Dispatcher/Vehicle Inspector July 2014 – June 2016

Inspected and monitored transportation vehicles, or systems to ensure compliance with regulations and safety standards.

Monitored vehicles from port and rail yard

LONG LAW FIRM Houston, TX

Senior Field Investigator December 2010 – June 2014

Profound knowledge of civil judgment enforcement techniques and rules of evidence and courtroom procedures

Working knowledge of the principles, procedures and techniques used in civil, criminal and administrative investigative work

In-depth knowledge of criminal law as it pertains to investigative work

Read, understand and correctly explain court orders and official documents

Collect, determine and evaluate complex facts and evidence

Provide logical conclusions and make suggestions for an effective course of action

Compile detailed investigative reports, correspondence and memoranda KELLOGG BROWN & ROOT – Al Taqaddum, Al Anbar Province KBR LOGCAP III Government Operations

Military Billeting November 2006 –December 2010

Managed all government property inventory assigned to the department

Operated pallet jack and forklifts to pull military orders from the warehouse

Audited time sheets for payroll

Facilitated TSTI classes and daily staff meetings

Managed requisitions for new equipment/supplies

Maintained full compliance with SOP (Standard Operating Procedure) and SOW (Scope of Work) within billing staff personnel

Managed monthly inventory and inspections on furniture and fixtures for cost savings analysis

Managed housekeeping inspections and monitored cleaning activities and daily reports

Updated MSDS (Material Safety Data Sheets) and facilitated meetings with personnel to increase knowledge and awareness

FEMA Houston, TX

FEMA Inspector May 2005 – Dec 2006

Conducted FEMA housing inspections for post Hurricane Katrina and Rita survivors

Verified ownership, occupancy, and insurance coverage for applicants

Identified disaster related dwelling and personal property losses

Performed exterior and interior inspections of properties

Assessed and identified damaged properties

HARRIS COUNTY DISTRICT ATTORNEY’S OFFICE Houston, TX Senior Field Inspector September 1990 - June 2005

Managed the technical investigative equipment such as tape recorders, cameras, and all electronic sound equipment

Assisted in transportation of prisoners, witnesses, and victims over long distance transport

Executed search warrant operations, surveillance video operations, and under -cover investigations

Managed teletype printout process by radio and paging equipment to the District Attorney’s Command Dispatch Center

Prepared and maintained statistical and operational logs EDUCATION

SOUTHERN UNIVERSITY Baton Rouge, LA

Bachelor Degree Criminal Justice, Minor in History 1984

Contact this candidate