Sales Engineer

Rob Motley

Laguna Niguel, CA ***** • **********@*****.*** • 949-***-****

Solutions Sales Engineer

A strategic sales partner, driver of technology and the sales process; empowering a team approach

Embraces strategic change and new system solutions - fosters the optimum sales contribution, creatively turning challenges into opportunities with the highest degree of business acumen and technical aptitude

Proven experience with a business results focus - drives assignments and client objectives with pinpoint communication, innovation and a hallmark vision for aligning both the voice-of-the-customer and company goals

Software/Hardware solution provider - leverages technology trends with accurate assessments and business analysis

Core Competencies

• Delivers customer satisfaction with sustainability • Leading the charge for unwavering quality standards

• Negotiates as required and facilitates conflict resolution • Understands customization, and environmental applications

• Creating the balance of technical data & sales credibility • Leverages presentation skills: drives customer benefit

Notable Career Highlights

• Fostered the landmark sale of Dell Solutions to the U.S. Navy, and expedited the contract terms, resulting in $142M of top line profit and bottom line results

• Provided Pre-Sales discovery, gaining $150M in key business: Hilton, Arco, and Burlington Air Express - elevated the business analytics for cycle-time and customer satisfaction

• Supported the sales process, to the Travelers Group, along with other high-value contracts, resulting in $2M new orders with sustainable interfaces and plug-n-play technology

• Improved quality metrics and increased sales by 20% with a 10% cost saving to the Houston County School District: shortening the cycle and improving the reliability of the wireless infrastructure

• Served as the technical advisor, at ViewSonic, leveraging “lean” process improvement and supported the engineering of a wireless sale, totaling more than $10M for Johns Hopkins hospitals

Professional Experience

Centon Electronics April 2014 to December 2016

Solutions Sales Engineer

Responsible for working with Customers, Distributors and VAR accounts to drive sales of the entire Centon memory and flash product line. This included on site demonstrations along with remote support of all products

• Work closely with Regional and National management on all opportunities in territory and assisted in technical close

• Conducted VAR and Distributor trainings to increase sales knowledge and meet sales objectives in assigned territory

• Increased overall Channel sales in the manufacturing sector by 15% year over year.

Stryker December 2011 – January 2014

Solutions Sales and Service Engineer

Within the Communications division of Stryker, I was responsible for multi-platform communications technology and Stryker solution support at the customer site: hospital operating rooms, surgical suites, medical health facilities

• Increased and managed process efficiency; supporting the organization in applied voice-of-customer and profit reporting

• Responsible for ensuring the sales cycle benchmarks, pre & post sale technical support and organic growth

• Collaborated and consulted with cross-functional teams to optimize communication accuracy and solve problems

• Presented client facing and targeted learning opportunities at trade shows, distributor events, seminars and sales calls

Siemens Healthcare August 2010 – November 2011

Pre-Sales and Service Engineer

Led the field sales support team, enhancing effectiveness, improving the 24/7 customer-service model metrics

• Optimized the design of control and security systems, elevating quality standards and the assessment capabilities of remote monitoring software: launched new wireless analytics

• Created analysis tools to replicated results for Quest Diagnostics, a key customer ; exceeding goals, quotas & expectations

• Grew the assigned healthcare market (within the channel) by more than 20% and dramatically expanded the knowledge level, engineering creativity and capabilities of the sales organization

The Computer Clinic August 2004 – August 2010

Pre-Sales and Service Engineer

Developed and implemented both on-site and remote support for channel customers and target accounts

• Solved issues, uncovering opportunities, creating prescriptive analysis reports and customized software platforms

• Provisioned re-engineering upgrades and project managed the software integrations and I.T. protocols

ViewSonic 2002 – 2004

Pre-Sales Engineer

Enhanced the technical knowledge and awareness of both the sales force and internal & external stakeholders; delivering just-enough/just-in-time products and education - turning problems or issues into loyal business

• Responsible for driving the service engineering aspects of the application, working cross-functionally to delight customers

• Won ViewSonic’s Solutions Award for outstanding sales: our team was awarded the Johns Hopkins Hospital account, selling an extensive wireless patient billing system, along with multi-function, network monitors and service agreements

Techsolve Inc. 2000 – 2002

Field Sales and Service Engineer

Responsible for the DELL Wireless installations: configured, integrated and managed the K -12 business channel

• Developed the installation business as a winning profit center, increasing profitability by 25%

• Transformed the I.T. division with customer-focused value and innovation in wireless applications

Education and Coursework

Southern California Institute of Technology - Biomedical Technology Diploma

Control Data Institute, Anaheim CA, Computer Technology Degree

Biomedical Engineering, (25 online semester hours) - Yale University

Certifications

CompTIA, A+ Certified Professional

Wireless and Bluetooth Certified Professional

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