Professional Experience
CorVel Corporation – Norristown PA Billing and Coding Analyst 10/2015 - present
Provider Relations Specialist
Reviewed Bills and corrected appropriate codes per PA guidelines
Answers questions from providers and Insurance companies.
Identified and resolved providers billing complaints.
Prepared, reviews and sent providers statements
Evaluated all billing status to Providers
Contacted patients by phone, correcting and resubmitting claims to third party payers.
Processed payments from insurance companies
Translates patient information into alphanumeric and numeric medical codes
Use several coding systems, including Level 1 HCPCS and Level 2 HCPCS
Investigates and corrects rejected and denied claims
Participates in educational activities and attend weekly, monthly and quarterly staff mtgs.
Maintains strict confidentiality and adhere to all HIPAA guidelines and regulations
Extensive knowledge of ICD 9 and ICD 10 codes
Wells Fargo Financial Services- Philadelphia PA QA Tester 6/2013 to 6/2015
Wells Fargo is a provider of banking, mortgage, investing, credit card, insurance, and consumer and commercial financial services.
Analyzed the business requirements and functional requirements to better understand the client needs.
Performed GUI and Functionality testing, using Quick Test Pro to ensure conformance to requirements.
Created Manual test cases foe each functional module and automated the bug free test cases for regression testing.
Manually tested calculations of home and auto insurance rates and cross-checked for results.
Performed positive and negative testing manually to ensure the application outputs for the expected results given the output.
Performed GUI, Integration, Regression and Systems Testing to verify functionality of the application after defect fixing the added features. Involved in Ad-hoc testing of the application.
Responsible for conducting test of software components by coordinating with software developers.
Handle the tasks of interacting with developers in performing automated testing and in developing testing tools
Assigned responsibilities of preparing test scripts and analyzing software to provide testing solutions.
Perform the tasks of validating software by defining automated testing components
Responsible for running test validations, developing testing plans, and estimating project resource
Handled the tasks of preparing defect reports, developing automation strategies, and perform automated testing of back end systems .Actively involved in meetings and reviews to discuss any changes and impacts of new functionalities that were added during the quality control life cycle with Requirement Traceability Matrix.
Maintained test cases, test scripts, defect tracks and reports in Quality Center.
Summary of Knowledge:
Comprehensive knowledge of agile software development cycle, white box testing, and web based application testing
In-depth knowledge of software testing methodologies, functional, and regression testing
Excellent knowledge of Agile & Scrum development environment, multiple web browsers, and automated testing suites
Sound knowledge of change management tools, User Acceptance Testing phases, programming technologies, and automated testing fundamental concepts
Well versed in software debugging and load performance testing.
Quick learner with excellent analytical and communication skills.
CADCOM Norristown PA Executive Administrator 6/2008 to 10/2013
Community Action Development of Montgomery, is a Non-for- profit organization, serving local Montgomery PA residents in housing, food and nutrition needs for the unemployed and minorities.
Performed administrative duties for executive manager
Screened calls; managing calendars; making travel, meeting and event arrangements
Prepared reports and financial data and maintained files
Excelled in skills, flexibility with interpersonal skills
Maintained project coordination experience, and the ability to work well with all levels of internal management and staff, outside clients and vendors.
Maintained sensitivity to confidential matters within the organization.
Duties also included fielding telephone calls, filing and data entry.
McNeil Pharmaceutical
Fort Washington PA Consumer Health Care Call Center 03/ 2004 to 2007
McNeil Pharmaceutical / Johnson and Johnson is one of the leading Pharmaceutical known for their OTC medications.
Executing retail and consumer initiatives in the call center by informing consumers, Physicians, and Nurses about all of the OTC products such as TYLENOL, MOTRIN, BENADRYL, ZYRTEC, and BAND-AID and LACTAID products.
Communicating to the Marketing department of all packaging issues reported by the consumers.
Attended all Marketing Development meetings for updates concerning package changes.
Answered inquiries by clarifying desired information; researching, locating, and providing information to the Consumer and Marketing Department.
Resolved problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Education
QA Testing In Miris Technologies, Bryn Mawr, PA
Degree, Bachelor of Life Sciences /w Minor in Psychology Penn State University
Abington, Pa. Campus
Diploma, Computerized Business Systems, Computer Learning Center
Philadelphia, PA
Cheltenham High School High School Diploma/ Major in Biology and Minor in Bussiness
Cheltenham, PA