MARCELO P CHAPARRO

**** * ***** **, ******, CO **224 (C) 720-***-**** ac0ky4@r.postjobfree.com

PROFESSIONAL SUMMARY

Success-driven leader with experience in business analysis, documentation, and delivery of process innovations. Professional and detail-oriented with proven analytical and management skills seeking opportunities to enhance a company’s practices into cost-effective solutions.

SKILLS

Excellent analytical, problem-solving, and organizational skills.

Outstanding abilities with collecting, and compiling business data, and drafting reports.

Familiarity with SQL software and databases.

Experience with budget forecasting and reporting.

Proficient in Google Analytics and Google AdWords.

Advanced skills in working with Excel, Microsoft Software and statistics.

EDUCATION

Master of Business Administration

Colorado State University-Pueblo (AACSB Internationally Accredited). – Pueblo, CO. May 2017

GPA: 3.94

Bachelor of Science in Business Administration: Business Management

Colorado State University-Pueblo (AACSB Internationally Accredited). – Pueblo, CO Dec 2015

GPA: 3.89

Magma Cum Laude.

WORK EXPERIENCE

Client Development Analyst, Bonfils Blood Center - Denver, CO Jun 2016 to Sep 2016

Performed analysis of strategic data of the Client Development Dept. and provided valuable recommendations to improve business processes.

Performed client analysis and created saving opportunities and ways of improving relations.

Provided recommendations for enhancing and expediting business activities.

Created new internal processes that improved the way the company dealt with clients.

Business Development, Creating Margin – Denver, CO May 2015 to Sep 2015

Improved Latin America, Central America, and United States relations with the company.

Created business opportunities, and established strategic alliances with other companies helping the revenue growth and helping the achievement of long-term goals.

Gathered business intelligence on companies, leads and qualified prospects improving the company’s database.

Developed and executed marketing programs and general business solutions resulting in increased company visibility and sales.

Customer Service Representative, Convergys – Bogotá, Colombia Jan 2014 to July 2014

Created solutions to customer problems and complaints using problem solving skills and different software tools.

Excelled within a service-oriented company, demonstrating a talent for communicating effectively with customers from diverse backgrounds

Graduate Assistant, Hasan School of Business – Pueblo, CO Jan 2014 to May 2017

Collaborated with research projects of the faculty and provided valuable information during the process.

Delivered administrative support to assigned projects and programs as directed by the supervisor.

ACCOMPLISHMENTS

RMAC Academic Player of the Year (2015-2016).

RMAC First Team All-Academic (2015-2016).

Beta Gamma Sigma member (Business Honor Society).

Golden Key International Honor Society.

State Farm Best Scholar-Athlete Award of CSU-Pueblo.

Dean’s List (All Semesters).

LEADERSHIP ACTIVITIES

Captain of the Colorado State University-Pueblo Tennis Team.

Captain of the Pontificia Universidad Javeriana Tennis Team.

Active member of the CSU-Pueblo International Students Association.

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