Christopher J. Maher

** ***** ****, ***** *******, MA 01864

ac0kro@r.postjobfree.com ● 3-39-927-****

OBJECTIVE/SUMMARY: Hardworking individual with exceptional judgment, analytical, observation, and communication skills. Possesses proven and unparalleled interpersonal skills. Has developed and honed the unique skill of empathetic identification of the needs of individuals and businesses and the comprehensive delivery of solutions in a calming and encouraging manner. Looking for a business development or outside sales with B2B focus position with advancement opportunities.

ACCOMPLISHEMENTS/AWARDS:

● Division Commanders Award for Bravery,

October 2007

● Union Barracks Representative, 2004-2012

● Good Standing with Better Business Bureau,

July 2013 – Marc 2017

PROFESSIONAL EXPERIENCE:

Mass GOAT, North Reading, MA July 2013 – Present

Owner/Operator

Provided on hand assistance to staff members in multiple fields of work:

● Field sales and client development for start up Green Home Services company

● Establish sustainable lead pipelines by developing and maintaining B2B relationships

● Facilitating logistics of field technicians and supervising day to day operations for North Shore operations

● Mold abatement technician. Providing cutting edge remediation techniques to assist homeowners in the treatment of mold and mildew.

Massachusetts State Police, Commonwealth of MA March 1999 – October 2012 Trooper First Class

Provided on hand assistance to staff members in multiple fields of work:

● Respond to public calls for emergency and non-emergency assistance

● Investigations related to accidents or larceny

● Powers of arrest under the Commonwealth of Massachusetts

● Use of IMC Public Safety Applications

● Enforcement of state and local motor vehicle and town by-laws

● Use of RAMS (State Police Log System)

● Monitor radio communications for patrol area

● Provided Union representation in an elected role for 8 years assisting the uniformed members of the department with representation in multiple facets of their careers.

● Trained Critical Incident Manager tasked with assisting uniformed members deal with the emotional nature of critical incidents and facilitate outside services when necessary. Prince Restaurant/Giggles Comedy Club, Saugus, MA March 1993 – March 1999 Manager

A pplying my leadership skills to motivate restaurant staff to perform at their best abilities to produce solid, continued growth of the restaurant clientele by:

Key Functions:

● Supervised all in-house aspects of the restaurant, from in-house decorations to menu selection.

● Managed different areas of restaurant operations such as customer relations, vendors’ relations and inventory control.

● Specialized in training and motivating new staff regarding their work and responsibilities.

● Controlled the overall cash flow on a daily basis to meet the weekly expenditures.

● Maintained accounting books regarding employee payroll and sales summaries of the restaurant.

● Helped in promoting business through social interaction in community events.

● Estimated the daily food consumption and placed orders with suppliers accordingly – Ordered utensils and contacted merchants regarding their supplies on a regular interval. Staffing:

● Hired staff for various departments according to skills required.

● Trained new staff; delineated their responsibilities and restaurant work ethics.

● Monitored cooking staff closely to ensure adherence to required standards in terms of quality and safety.

● Maintained a friendly environment for staff and customers.

● Scheduled working hours of staff and rotation of shifts. Selected Initiatives:

● Assisted the customers in answering their queries regarding food quality and service.

● Maintained the cleanliness and sanitation standards of the restaurants by routine checkup of the cleaning done by facilities staff.

● Created new menu formats keeping in mind customer preferences and upcoming varieties available.

● Searched the market regarding new dishes and recipes or latest trends in restaurants that could help improve business.

PROFESSIONAL QUALIFICATIONS:

● Public Relations (10+ years)

● Safety & Protection (10+ years)

● Business Development & Operations (4 years)

● Sales & Sales Management (4 years)

● Emergency Management (10+ years)

● Union Representative (8 years)

● Marketing Research & Strategy (4 years)

● Investigations (10+years)

● Hospitality (6 years)

● Customer Relationship Management (10 years)

EDUCATION:

Wakefield High School, Wakefield, MA Graduated 1995 Massachusetts State Police Academy Graduated 1999

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