*** *** ** *** ***. * #**-****, Singapore ******

m: +658******* ● e:ac0krh@r.postjobfree.com

SUMMARY

An IT professional with more than 10 years of experience in, Implementation and Maintaining a network and system infrastructure. Have an in-depth knowledge of ICT technologies such as Networking, MS Windows Network and System Infrastructure, Security, WAN Optimizer, Wireless LAN and Virtualization; outstanding customer management/service skills resolving technical issues.

AREAS OF EXPERTISE:

• Cisco Network

• Research and Development

• Active Directory

Virtualization

Riverbed WAN Optimizers

Windows System and Network Infrastructure

Wired and Wireless Network Security

• Risk Assessment and Impact Analysis

• Problem/Root cause Analysis

TECHNICAL PROFICIENCIES

Platform: Windows 9x/2000/XP/Vista/7, Windows Server 2000, 2003 R2, 2008, 2008 R2, Small Business Server 2003 R2 Premium, VMWare (ESXi, VCenter), Cisco IOS, Riverbed RiOS, etc.

Application Software: MS Exchange Server 2003/2007/2010, Active Directory, DNS, IIS, DFS, GPO, Certificates Services, POP3, SMTP, VPN, FTP, RIS, NPS WINS, DHCP, IAS or Radius Server, Terminal Server, Print Server, MS ISA Server 2004/2006, MS Office Communication Server 2007, Windows Server Update Services, Windows SharePoint Services, MS Office XP/2003/2007, MS Visio Anti-Virus: NOD32 with Remote Administration Server, McAfee with e-Policy Orchestrator, AVAST, Norton end-point protection, Symantec Backup Exec, Cisco SDM, CCA, ASDM, etc.

Network: Cisco devices, Riverbed WAN Optimizer (Steelhead) and Interceptors, LAN, WLAN, WAN, VLAN, Frame-Relay, ISDN, TCP/IP, RIP, IGRP, EIGRP, OSPF, BGP, MPLS, VPN, DMVPN, VRF-lite, NAT, IPSec, PKI, IPV4/IPv6, etc.

Languages: UNIX, VB Scripts, HTML, CSS, Java, MySql, Apache, PHP, Assembly Language, DOS, PowerShell, SQL, Python, etc.

Tools: CA Spectrum OneClick and E-Health, SolarWinds Network Management and Monitoring tools (NCM Orion, NPM, LAN Surveyor, SysLogs) NetFlow, NetQoS, NetVoyant, Cisco Prime, CiscoWorks, Cisco SDM/ASDM, Cisco Configuration Assistant, Norton Ghost, MMC, Network Monitor, AirMagnet, Macromedia Flash, Fireworks, Dreamweaver, VCenter, Cisco ACS, etc.

PAGE TWO

PROFESSIONAL EXPERIENCE

NCS PTE LTD, 5 Ang Mo Kio Street 62 Singapore 569141

September 2010 – Present

LEAD CONSULTANT/L3 NETWORK ENGINEER

Working as Level 3/SME Network Engineer to manage and maintain global bank WAN and LAN network. Provide Level 3/2 technical supports and immediate resolutions to an incident. Planned and assess impact analysis to any network changes to avoid network impact or outage. Provide and implement solutions to meet business requirements. Provide a solution to proactively monitor network devices to capture all faults that will cause connectivity issues or impact to the network. Maintaining, administering and implementing Windows System infrastructure, VMWare Virtualization used for internal services and SolarWinds network management and monitoring tools to maintain devices configuration backups and to proactively monitor network configuration changes and to ensure the device is comply with configuration baselines. Provide workshop and training.

Roles and Responsibilities:

Managed Data NOC team consisting of SME and Level 2 engrs. (20 team members)

Provide Level 3 network operations support for global bank network.

Create/provide solutions for business requirements and develop processes for fault isolation, performance policies and automation rules.

Provide leadership and guidance to the team in order to support client’s network operations.

Ensure compliance to policies, processes and standards, both internal and clients organization.

Developed plans to resolve problems of great significance and advise management on appropriate course of actions.

Managed a network with more than 8000+ network devices. The network consisted of Cisco router, switches, WLCs, APs, Firewalls, Call Manager Cluster, Unity Servers, and Riverbed Steelheads and Interceptors.

Manage problem cases to identified root cause, assess and provide permanent resolution to the reoccurring incidents

Review network changes and provide risk assessment and impact analysis as a technical peer review to any network changes in-line with Change Management process.

Provide assessment and analysis to all network devices against to monthly security vulnerabilities, capacity reports and provide preventions.

Provide technical assistance, make recommendations and give appropriate advice to other teams.

Delegate work assignment, monitor/review quality of work, provides technical assistance and training.

Create documentation for future reference and maintenance needs.

Manage and maintaining network/system infrastructure to proactively monitor network configuration changes and to ensure the device is complied with configuration baselines.

Planning and implementing future IT developments and undertaking new service requests where applicable.

Provide technical trainings and support to the team and other teams/projects.

Provide 24x7 support standby.

PAGE THREE

TALENSE PTE LTD, 60 Alexandra Terrace #09-31 Singapore 118502

June 2010 – September 2010

SENIOR NETWORK ENGINEER (NCS PTE LTD)

Work as Level 3 network engineer at NOC of the 1st Youth Olympic Games (YOG). Responsible for network deployment, managing and maintaining YOG network infrastructure. Provide Level 3 technical support in Youth Olympic Games 2010 project.

CRUCIAL SOLUTIONS & SERVICES, P.O. Box 10381, Jubail Industrial City,

Kingdom of Saudi Arabia, March 2008 – March 2010

PROJECT ENGINEER/NETWORK ENGINEER

Recruited to handle IT project to design/recommend and to implement a solutions for IT network/systems infrastructure, messaging system, structured cabling and also to develop their network and system infrastructure including IT policy, network and system security, messaging system, and backup strategies.

Designed and implemented security processes and procedures on all recommended strategies; evaluate, test and maintain Exchange Servers, ISA Servers, File Servers, Application Servers and Domain Controller, and WSUS Servers. Maintained and supervise Cisco routers, ASA/PIX firewall, switches, access points and wireless controllers, desktop and laptop computers, servers and network connectivity. Train end users and technical specialist in customer location. After three months of employment promote as a Project Engineer to manage and to supervise handle projects.

Roles and Responsibilities:

Responsible in customer on-site/on-phone technical support.

Designed and implemented of customer network and system infrastructure.

Redesigned customer office copper and fiber cable plant scalability.

Network assessment and Documentation (including technical, operational, and economic assessment).

Installed, configured and administered MS Windows 2003/2008, Exchange 2010 SQL 2005/2008, MS Dynamics CRM 4.0, and Windows SharePoint Services.

Managed User accounts using Active Directory.

Planned and implemented IT policy, network security and security audits.

Troubleshoot Windows 2003/2008 Servers and streamlining the user policy.

Provided training and supervise technical staff at customer location.

Responsible for troubleshooting, maintaining, monitoring and tuning of customer networks/systems and servers.

Consultant for Network/System infrastructure, Exchange Mail Messaging, Wireless LAN and network security.

Securing network resources with shared folder permissions, Implemented file security system.

Securing Mail Messaging, Web servers, Wired and Wireless Network using MS ISA Server 2004/2006, Cisco PIX/ASA/IOS Firewall, PEAP with MS IAS.

Protect Network data, monitored network performance management and optimization. Filtering users rights according to their need. Planned, configured and Implemented Login security, File system and Network printing using Microsoft Active Directory.

PAGE FOUR

Installed and configured, Cisco Routers, Switches, PIX/ASA, Access Points, Wireless Controllers, HP and Dell Servers.

Designed, Planned and implemented company policies and procedures governing company security, email and Internet usage, and access control using Microsoft Active Directory.

Installed, configured, and implemented Cisco Call Manager Express using UC500 Series.

Instrumental in developing and implementing Business Continuity and Disaster Recovery.

Designed, configured, and implemented, VMWare ESX/ESXi/Vsphere/VCenter

Handled and managed IT projects.

PROJECT ASSIGNMENT:

SAUDICRANES

TYPE OF INDUSTRY: Manufacturing & Production

Assigned to plan, redesign, and implement new network infrastructure with MS Exchange 2003 messaging system with MS ISA and security process and procedures on all recommended strategies. Evaluate, test, installed, configured, and maintained Cisco network devices and HP servers (File Servers, Mail Servers, ISA Servers, Domain Controller, DNS and DHCP Server, Cisco Routers/Switches, and etc.). Installed, configured and deploy NOD32 anti-virus, ESET Remote Administration Server and Blackberry server. Maintained and supervised network and system infrastructures. Trained and provide technical support to end users and technical staffs.

JUBAIL ENERGY SERVICES CO. (JESCO)

TYPE OF INDUSTRY: Manufacturing & Production

Assigned and lead to plan, redesign, and implement new network/system infrastructure with MS Exchange 2007 messaging system and security process and procedures on all recommended strategies. Evaluate, test, installed, configured, and maintained Cisco network devices and HP servers (File Servers, Mail Servers, ISA Servers, Domain Controller, DNS and DHCP Server, Cisco Routers/Switches/PIX firewall/Access Points/Wireless Controller, and etc.). Planned, designed and implemented Cisco Unified Wireless with guest access. Securing end-user Wireless Access using PEAP with Microsoft Active Directory and MS IAS. Created, documented and implemented company IT policies and procedures governing corporate security, email and internet usage and access control. Installed, configured and deploy McAfee anti-virus, McAfee e-Policy Orchestrator and Nortel PBX Digital System BCM-450 and billing system. Maintained and supervised network and system infrastructures. Trained and provide technical support to end users and technical staffs.

PAGE FIVE

CHEMANOL

TYPE OF INDUSTRY: Manufacturing & Production

Assigned to plan, design, and implement Wireless Campus network. Evaluate current network and windows system infrastructure for Wireless security under PEAP with MS IAS. Designed and implemented Cisco Unified Wireless with guest access. Installed, configured and maintained Cisco Access Point 1140 Series and 4400 Series Wireless Controller. Configured Exchange 2007 and Blackberry Server to push emails to Blackberry cell phones.

SUADI ARAMCO SHELL REFINERY (SASREF)

TYPE OF INDUSTRY: Manufacturing & Production

Assigned to plan, install, configure, and implement Windows Server 2003 Terminal Services, Windows Server Update Services (WSUS), Remote Desktop Web Connection, Web Server (IIS 6.0), McAfee anti-virus and McAfee e-Policy Orchestrator, Cisco Layer 2 and Layer 3 Switches, ASA5520 and Cisco Aironet on their Data Centre Environment.

ARCELORMITTAL TUBULAR PRODUCTS - JUBAIL (AMTPJ)

TYPE OF INDUSTRY: Manufacturing & Production

Assigned to plan, design, and implement new network infrastructure with Cisco Unified Wireless network. Designed and implemented Cisco Unified Wireless with guest access. Securing end-user Wireless Access using PEAP with MS IAS and MS Active Directory.

ROYAL COMMISSION HOSPITAL - JUBAIL (RCH)

TYPE OF INDUSTRY: Hospitalization

Assigned to plan, design, deploy, and implement ESET NOD32 anti-virus. Installed, configured and deploy HP Servers and ESET Remote Administration Server.

UNILUBE OIL COMPANY LTD.

TYPE OF INDUSTRY: Manufacturing & Production

Assigned to plan, design, and migrate the old network and system infrastructure from old hardware and software to the new latest technology available in the market.

Installed new G6 HP servers and new Cisco Network devices (Cisco Router/Switches/Firewall). Installed, deploy and migrate Windows active directory from 2003 to 2008 R2 and Exchange 2003 to 2010. Installed, configured and deploy ESET NOD32 anti-virus and ESET Remote Administration Server.

PAGE SIX

GORILLASCRIBES.COM, INC., RPL Tower, Legaspi St., Ayala, Makati City,

Philippines, February 2007 – January 2008

NETWORK AND SYSTEM ADMINISTRATOR

Recruited to develop Windows Operating Systems planning, implementing systems security, hardware/software installation and upgrades; establish network security and to establish backup Internet connectivity; to identify and evaluate all critical systems. Designed and implemented security processes and procedures on all recommended strategies; evaluate, test and maintain file servers, application server and domain controller, and mail server. Maintained and Supervise Computers, Servers, and Network connectivity. Train end users.

Roles and Responsibilities:

Planned, built and managed implementation of Windows Active Directory Services which included design of multiple project plan for creating standards, client’s workstation installations and upgrades.

Developed test plans and managed system upgrades on Windows platforms for all home and field workstations and server, including hardware platforms, backup software, and communication.

Designed, documented and implemented new network and system infrastructure design.

Designed, documented and implemented standard for multiple installations and upgrading of Windows Operating systems.

Instrumental in developing and implementing Business Continuity and Disaster Recovery.

Spearheaded creation of information-security departments.

Designed, documented and implemented Intranet mail server.

Designed, documented and implemented WAN connectivity and network security.

Created company policies and procedures governing corporate security, email and Internet usage, and access control.

PAGE SEVEN

EDUCATION & CREDENTIALS

Professional Certification

• Cisco Certified Internetwork Expert (CCIE) – CCIE#50522

• Cisco Certified Network Professional) (CCNP)

• Riverbed Certified Solutions Professional (RCSP)

• ITIL v3 Foundation Certified

• ITIL Intermediate - Operational Support and Analysis (OSA)

• Cisco Certified Network Associate (CCNA)

• Cisco Certified Network Associate Voice (CCNA Voice)

• Cisco SMB Engineer

• MCSA: Messaging – Microsoft Certified System Administrator: Messaging

• MCSA – Microsoft Certified System Administrator

Education

• Bachelor of Science in Computer Engineering

AMA COMPUTER UNIVERSITY, Makati City, Philippines

• Diploma of Technology (Three-Year Course)

Major in Electronics Technology

Southern Luzon Polytechnic College, Lucena City, Philippines

Professional Training

• VMware vSphere: Install, Configure, Manage [V5.1]

• Riverbed Steelhead Deployment & Management

• IPV6 Essentials for Network Engineer

• Introduction to IPV6 (Theory)

• ITIL v3 Foundation

• ITIL Capability – Operational Support & Analysis

• ITSM Processes

• Microsoft Exchange 2010

• Microsoft Office Communications Server 2007

• Structured Cabling System Design

• Cisco Certified Network Associate Training with LINUX operating system

• Administering Windows Networks

• LINUX System Administration

• Visual Basic Developer Program

• Database Applications Development (Microsoft Access)

Seminars Attended

• Cisco Road show: Data Center 3.0

• Fundamentals of VoIP & Securing and Maintaining VoIP Networks

• Group Policy Internals and Troubleshooting

• Understanding Encryption Technologies in Windows Server 2003 (Level 200)

• Vista Deployment Session (Level 200)

• TechNet: Microsoft Virtual PC 2004 and Virtual Server 2005 R2 Overview

• TechNet: Using Windows Sharepoint Services 2.0 (Level 200)

References

Available upon request

Contact this candidate