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Manager Maintenance

Rockford, Illinois, United States
May 31, 2017

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William A. Milanos

**** ******** ****

Rockford, IL 61109



Maintenance Experience, P&L experience, Strong Customer Relations, Custodial, Grounds


GCA Services

11/14 - Current Regional Manager Chicago Office

Responsible for 12 accounts ranging from 300,000 to 4m ($15.7m Total )

Hiring, Training, safety, P&L, Customer Relations

10/2005 – 11/14 GCA Services Rockford, IL

Regional Manager

Oct Aug 06 Area Manager, Sept 06-May 07 District Manager, June 07 promoted to Regional Manager

Overall responsibility for 54 facilities, ranging in size from 30,000 to 400,000 sq ft., (4.9 m square ft daily)

Currently manage 250 employees. Including, hiring, training, Discipline, termination and union issues

Manage total budget of $6.5m (increased from 9% to 19% margin)

Regularly meet with clients to discuss service quality, addressing and providing resolution to challenges

Arrange manpower for special event coverage

01/2004 – 08/2005 Peterson Meadows Rockford, IL

Building Maintenance Supervisor

Hired and trained new employees Hired 10 employees between maintenance and housekeeping. Daily supervision of maintenance, housekeeping, grounds and security employees. Quarterly reviews of all

Planned, developed and implemented safety programs. Improved employee attendance with no lost time accidents in 12 month period

Control of energy costs through scheduled preventive maintenance, more efficient cleaning schedule and extensive lighting and HVAC monitoring

Maintained contact with other department supervisors in regards to residents well being

Performed continuous routine facility inspections on HVAC systems, plumbing, flooring, painting as part of a preventative maintenance program

Managed and maintained outside vendor relationships

02/1999 – 01/2004 Kroger Foods Rockford, IL

Facilities Manager

Oversaw six Kroger facilities, managing all maintenance activities for buildings ranging between 60000 to 90000 square feet in the Rockford and Chicago areas

Preventative maintenance of plumbing, refrigeration, HVAC, flooring, general carpentry and other areas as required

Managed removal and installation of new equipment and sales of used equipment

Coordinated ordering of parts and materials

Addressed safety concerns with no lost time accidents in 60 months in maintenance

11/1995 – 02/1999 United Parcel Service Rockford, IL

Crew Leader / Trainer

Provided leadership to approximately 150 employees

Supervised the loading, unloading, the de-ice and anti-ice crews

Trained employees on proper aircraft load techniques, including ramp equipment operation and safety

06/1981 – 02/1999 Milanos Scale and Equipment Rockford, IL

Co-Owner/Service Tech

Troubleshoot problem areas such as equipment failure, increase production, product flow through departments to customer

Trained employees in the correct operation of equipment and safety guidelines

Communicated with management on needed repairs and what options were available for the most efficient cost

Education Rock Valley College Rockford, IL Computer and Communications related classes

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