Rachel Burns
********@*******.**.**
EMPLOYMENT
TKE Construction Corp, New York, NY
Office Manager February 2017 β Current
Payroll & bookkeeping
Working with QuickBooks for billing, invoicing, reconciling & creating estimates
Communicating with vendors
Ordering of construction materials
Ordering of office supplies
Registering company cars and vans
Assuring all insurances and workers comp are covered, paid and up to date
Analyzing and signing off on contracts between contractors and sub-contractors
Answering calls and emails
Scheduling
Preparing for meetings, taking minutes & follow ups
Handling employee inquiries and concerns
Working with computer packages such as Microsoft office, Excel, PowerPoint and Outlook 365.
Handling owners personal affairs aside from the business
The Eastland, GreyStar Management (Advise Personnel) New York, NY
Assistant Property Manager July 2016 β February 2017
Working with Yardi, Building Link & On-Site leasing
Answering high volume of telephone enquiries and emails
Front desk/reception management and general administration procedures
Working with computer packages such as Microsoft office, Excel, PowerPoint, Outlook 365 and booking systems.
Accounting for collection of money from residences as well as rent taking & Company banking
Generating lease agreements via On-Site in representation of landlord
Assist maintenance team administration
Co-ordinating Move inβs and Move Out's
Ensuring Apartments are complete after construction for Move in's.
Monitoring elevator reserves
Registration and withdrawals of both old and new tenants Security Deposits
Liaising with both leasing agents & clients
Bravo House Residential Housing London, UK
Assistant Facilities Manager January 2016- June2016
Answering high volume of telephone enquiries and emails
Front desk/reception management and general administration procedures
Receiving and distributing mail and deliveries/packages
Working with computer packages such as Microsoft office, Excel, PowerPoint, Outlook 365 and booking systems.
Accounting for collection of money from residences as well as rent taking & Company banking
Preparing and signing of tenancy/lease agreements (AST) in representation of landlord
Assist and managing maintenance team administration
Inspection of building on a monthly basis for health and safety and building maintenance
Marketing of the site on social media and independent property advertisement bodies
Monitoring door system and security on site
Registration of both old and new tenants
Partaking viewings of property
Liaising with both estate agents & clients
Victoria Hall Management LTD Student Accommodation London, UK
Trainee Hall Manager May 2014-August 2015
Opening and closing of office daily
Dealing with general enquiries and complaints
Answering high volume of telephone enquiries and emails
Front desk/reception management
Receiving and distributing mail and deliveries/packages
Registration of both old and new tenants
Assist and managing maintenance team administration
Recording building issues and maintenance repairs
Unite Student Accommodation London, UK
Assistant Manager & Sales admin advisor August 2012-April 2014
Dealing with general enquiries and complaints
Answering high volume of telephone enquiries and emails
General administration procedures
Taking rental payments and chasing outstanding payments due
Front desk/reception management
Receiving and distributing mail and deliveries/packages
Working with computer packages such as Microsoft office, Excel, PowerPoint, Outlook 365 and booking systems.
Registration of both old and new tenants
Assist and managing maintenance team administration
Recording building issues and maintenance repairs
Marketing of the site on social media and independent property advertisement bodies
Site health and safety inspections, PPM, Gas safety checks and fire alarm testing
EDUCATION
Westminster Kingsway College
BTEC National Diploma Acting Graduated July 2011
CERTIFICATIONS AND SKILLS
Extensive experience programming and working with hotel/accommodation booking and door systems
PC literate including Microsoft Office Suite and Outlook 365
Qualifying Certificate in First Aid- British Red Cross
Qualifying Certificate in Fire Safety β British Fire Safety Services