Customer Service Data Entry

Danielle M. Lapointe

336-***-**** (Cell)

603-***-****(Home)

**************@*******.***

Office Support February 2017/ April 2017

Kelly Services, assignment at C & S, Keene, New Hampshire

Data entry, scanning, filling for Account Receivable department.

Account Receivable Clerk October 2016 / January 2017

Robert Half, assignment at UNFI, Chesterfield, New Hampshire

Forward invoices to customer through e-mail

Assist account receivable department with projects.

Customer Service Rep II, Bilingual (French/English) May2016 / July 2016

Markem-Imaje, Keene, New Hampshire

Enter invoices, ensuring that all information (account number, Vendor ID, etc.) is complete and accurate

Interact with customer to ensure all information are accurate and precise

Paperless with multiple screen systems

Accounts Payable/Payroll Services May 2014 / March 2016

Leddy Group, assignment at Hubbard LLc., Walpole, New Hampshire

Enter invoices, ensuring that all information (account number, Vendor ID, etc.) is complete and accurate

Print and submit invoices to customers (MAS500)

Perform payroll duties such as, ensuring time for each employee is accurate, running time sheets and reports for each pay period (ADI)

Perform Data Entry, filing, and other office functions as necessary

Customer Service/Data Entry

Salem National Lease June 2000 / May 2012

Enter drivers trip data (mileage and states traveled)(alpha/numeric over 6,600 key strokes per hour)

Ensure that each state receives the right amount of generated taxes

Interact with internal and external customer in solving problems

Proficient in Microsoft Word and Excel

Get in touch with internal and external customers to ensure all procedures are followed according to EPA

Education

National Career Readiness Certificate, Level Silver: Issue date: April 25, 2014, Certificate # 2149

Class in accounting and business at Westcon Danbury, Connecticut

Excel and Windows at Naugatuck Valley Community College, Waterbury, Connecticut

Languages

French and English, spoken, written, understood

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