Mustafa M. AL-Samarae
*** ********* *-****: ac0kbu@r.postjobfree.com
Irvine, CA 92620 Phone: 725-***-****
Professional Experience
Nubia Café, Anaheim, CA Mar 2016- Present
Supervisor
Leading all team members in the efficient and profitable operation.
Ensures proper team member coverage, scheduling according to the needs of business while maintaining target labor costs.
Ensures that all team members provide customers with efficient, friendly, superior service on a consistent basis.
Ensures that all team members are educated on our products and services, by developing an understanding of our various types of products.
Plans, executes and communicates all sales promotions and new product information effectively and efficiently.
Oversees all cash and media management functions. Able to perform all POS duties, front and back of house functions including opening and closing procedures, coordinating with the place owner.
United State San Diego University, San Diego, CA (Part Time) Feb 2016- Present
Student Service Assistant
Helped the administrative assistant to answering the phones and greeting visitors to our school.
Trained new student assistant on processes and policies.
Entered data into the computer related to freshman exemption mailing and inventory logs.
Posting advertisement and new events on the university Facebook account .
Max Health Care Super Specialty Hospital, India Apr 2014- Jul 2015
Hospital medical tourism
Spends approximately 20 hours, collectively as a company, to assist each patient in receiving their necessary services.
Makes over 120 points of contact with each patient to ensure proper education and preparation are provided, acknowledged and understood.
Traveled to all the destinations that they offer to conduct sight inspections of the hospitals, hotels, and destination program managers on your behalf.
Know and understand the true conditions of each destination.
Build strong relationship with their hospital affiliates that enable them to communicate directly with the executive staff if necessary.
Education
United State San Diego University, San Diego, CA Jan 2016- Present
Master of Business Administration
Rajiv Gandhi University, India
Master of hospital administration 2011-2013
Mysore University, India
Bachelor of Science/ Microbiology and Bio Technology 2007 – 2010
Training and Certificates
Having IELTS certificate since Feb 2015 valid for 2 years
Having yoga teaching certificate from India.
Skills
Microsoft Windows Microsoft Office.
Fluent in Arabic & English, basic in Spanish and persian.
Management Skills.
Leadership Skills
Team Work Player.
Have good personality and present ability