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Customer Service Human Resource

Birmingham, Alabama, United States
June 01, 2017

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Clincy Trammell IV, MBA/ MHRM

Mobile: 417-***-****

Seeking position as

Human Resource Generalist

College Instructor/ Marketing Specialist / Manager / Team Leader / Assistant Director / Admissions Recruiter

“Transforming Organizations Into High Performers”

Over seven years of experience in Corporate Sales and Management. Skilled in: training, strategic staffing, optimizing talent, training and development to optimize results. AREAS OF EXPERTISE

Strategic Planning

Employee Training and Development

Team Building, Performance Monitoring

Revenue, Increased Sales and Growth

Community Development

Business Transformation

Branding / Marketing

Value-Added Products and Customer Service



Developed a branding strategy for short and long term recruiting policies and procedures.

Provided high quality customer service, public relations and project management abilities.

Recommended marketing strategies that impacted brand awareness in the community.

Hired as an Admissions Officer and promoted to management due to outstanding performance and leadership abilities.

Successful in achieving approximately $4.5Million annually in new student enrollment program.

Honored in top 10% of organization for superior recruiting skills and revenue generation.

Delivered quality in performance of agents through intelligent workforce management, effective monitoring, and performance incentive programs that resulted in acceptable federal standards of performance for up to 30 staff members with constant training and development. HUMAN RESOURCE

Performed HR Analysis of department and developed instructor's evaluation for department chairperson.

Currently teaching Human Resources in the Business Department.

Transformed a 2nd Generation business into a modern high performing organization. CAREER HISTORY

Substitute Teacher Appleton/Kelly Services P resent College Instructor U of A at Pine Bluff Present

College Instructor O zark Technical College (Waynesville Center) 2014-2015 Testing Proctor O zark Technical College (Waynesville Center) 2/14-5/2014 Volunteer P iney Valley Golf Course (Ft. Leonard Wood, MO) Present Lead Sales Associate/ Trainer B rooks Brothers (Atlanta Airport) Atlanta, GA 1/2013-9/2013 Marketing Specialist A merican Express (Elite Marketing) Atlanta, GA 2012-2013 Owner T rammell’s Marketing (Atlanta, GA) 2006-2012 Admissions Recruiter E verest College (Atlanta, GA) 2011-2012 Team Manager R YLA Teleservices (Kennesaw, GA) 2009-2010 Assistant Director Of Admissions Keller Graduate School Of Management (Decatur, GA) 2003-2006 EDUCATION

Keller Graduate School of Management, Atlanta, Georgia 2015 Masters in Human Resource Management

Keller Graduate School of Management, Atlanta, Georgia 2008 Masters in Business Administration

DeVry University, Atlanta, Georgia 2003

Bachelors of Science in Telecommunications Management

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