Anthony Vedrani
410-***-**** ac0k0d@r.postjobfree.com
Forward-thinking IT Professional pursuing progressive career opportunities with over six months experience as a Blended IBM Field Technician with CompuVision systems, at the Dow Chemical Company in Freeport, Texas. Excelling at this job came with the help of multiple Microsoft IT certifications. Highly motivated and highly productive in team environments, as well as working independently. Efficient in handling multiple project priorities, always ensuring a quality client experience. Able to communicate technical information in an easily understandable way. Innovative problem solver with a commitment to achieve and exceed goals set forth by clients and administration.
Skills Summary:
WAN and LAN Re-image Machines
PC and Printer Hardware Deploy Machines
Computer Diagnostics Service Now Ticketing System
Firewalls and Ports Switches and Servers
Installation and Configuration of Software Tapes and Tape Backups
Remote Link Software Punch-downs and Fiber Connections
Active Directory
My Computer Career Columbus, OH Information Technology
Certifications accomplished are: Server+, A+ (801 and 802), Server Fundamentals, Network, and Windows 7 configuration
Technical Skills and Abilities
Troubleshooting network connectivity issues.
Installing, maintaining, and troubleshooting LAN networks.
Install operating system service packs, updates, and other security patches.
Installing, maintaining, troubleshooting, and uninstalling software, as well as peripherals.
Maintaining and troubleshooting multiple Windows operating systems.
Install, uninstall, and manage hardware components of a machine as well as peripherals.
Experienced in Microsoft Office programs.
Troubleshoot connectivity issues between the machine and devices
Set up and perform scheduled preventative maintenance tasks to keep Windows healthy.
Use Windows utilities to manage hard drives.
Printer support and maintenance.
Familiar with setting up, and troubleshooting WAN and LAN networks including IP addressing.
Implement a basic wireless network, and various topologies.
Set up a wired/wireless LAN and make adjustments to get better service and communication.
Professional Skills and Qualifications
Effectively design strategies to complete large projects in the timeline and budget specified by the client.
Reliable and dependable
Able to image and deploy multiple machines in a timely manner while maintaining records of pertinent information
Work with Service Now Ticketing System efficiently
Hands on knowledge with IBM and Cisco equipment, including servers, switches, IP phones, WAPs, laptops and desktops, and surface pro 3 tablets.
Customer Service and Teamwork
Communicate effectively with supervisors, team members, and clients to exceed project goals.
Present complex information to clients in an easy to understand way that is friendly for business.
Proficient in leading a team to complete long-term and short-term project goals.
Ability to listen and carry out complex instructions in a timely manner.
CompuVision Systems (Dow Chemical Company in Freeport, TX)- Blended Field Technician
October, 2016 – present
Description of Job Duties
Troubleshooting and repair of workstations, servers, networks, IP phones, and printers
Tape backups
Imaging and installing hardware and software on workstations
Deploying workstations, servers, and switches
Activate network ports with punch downs and patch panels
Some copper and fiber
Update and close tickets on Service Now
Help clients with migrations onto new workstations
Retrieve files from backups and from old hard drives and solid state drives
Maintain disposal logs of old equipment
Work in secure areas and maintain a TWIC card
Wipe drives for disposal
Work in a team environment but also complete individual tasks