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Customer Service Injection Molding

Covington, Virginia, 24426, United States
May 30, 2017

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*** ******** ****


Phone: 540-***-****


A position in Manufacturing or Production/Customer Service where my previous experience in Quality Control would be an asset to the company.

Employment History

Production Worker

09/2006 - 01/2012

ITT Corp

7635 Plantation Rd, Roanoke, VA

Assembled and involved in production of Night Vision for ITT/ITT Exelis, followed various safety regulations, tool, and specifications. Used microscope, understood data parameters, making comparisons and determinations of acceptance within ranges. Read and understood process specifications with chemical and mechanical content. Read and understood specifications, flow charts and drawings. Able to wear Personal Protective Equipment of various levels while effectively and productively working.

Understood and retained process steps necessary to perform production processing with repetition and accuracy. Worked with mechanical and electrical equipment, dials and indicators. Used tools to assemble measure and rework. Able to work with mathematical calculations. Understood PROMIS and VAX tracking systems and be able to accurately enter data into a terminal or onto written records.

Molding Press Operator

04/1994 - 12/2005

Lear Corporation

Covington, VA

Molding and injection molding presses, forklift certification. Made and scanned computer labels. Started and shut down ton presses, did color changes on presses, working with robots on machines, Loaded and unloaded trucks. Worked on assembly line. Knowledge of regrind material and ILVS computer label making and scanning. I have knowledge of Polypropylene, DOW and ABS materials within the extrusion process and injection molding.

Customer Service Representative and Cashier

05/1992 - 06/1993


Covington, VA

Handled money transaction, processed credit card payments, handled photo filing and organized photo orders from customers, handled customer complaints and concerns, kept track of money and counted out my till, cleanned and stock of merchandise, basic cashier and teller duties, handled and processed orders from the pharmacy for clients.

Education and Training

Issuing Institution



Course of Study

Dabney S. Lancaster Community College


1 Year of College or a Technical or Vocational School

Pharmacy Technician

Dabney S. Lancaster Community College


High School Equivalency Diploma

General High School Curriculum

Occupational Licenses & Certificates

Certification Title

Issuing Organization

Completion Date

Career Readiness Certificate Silver

Dabney S. Lancaster Community College


Pharmacy Technician Certification

Dabney S Lancaster Community College


Forklift Operator

Lear Industries


Ability Summary

Injection Molding Machines production of FORD, NISSAN parts worked on assembly line as press operator and as a assembler of NIGHT VISION for ITT/ITT EXELIS. Also on the molding internet, WINDOWS XP, WINDOWS XP label making for ILVS scanning pull system. I also had a tow motor certification and ability to be a material handler. Knowledge and ability to work specs of hazardous chemicals and mathematical content on a daily basis.

I have customer service experience and am familiar with different computer programs with Windows. I have worked with various tools and machines and have worked with the public. I hold a college certificate and am willing to work hard and I have experience working shift work. I have many years experience with quality and safety training, team training, and the ability to work alone or with a group.

Additional Information

Have undergone a National Agency check with Local Agency (NACLC) background investigation from the Office of Personnel Management (OPM) dated 07/26/07 and have been adjudicated for access to U.S. Government classified information at the Secret level on 08/27/07 (issuing agency DISCO).

I have had tow motor certification; training in fire extinguisher procedures, Kaizen and team training, lock out/tag out procedures and inspection/quality regulations, ability to use microscope, along with computer skills. I hold a silver level on the Career Readiness Certification and have worked in a customer service environment dealing with the public.

Detailed References

Curtis Ewing, Safety, Environmental

Gala Industries-- Facility Manager

Eagle Rock, VA 24085


Supervisor reference known for 18 year(s).

Dr. Paul Linkenhoker, Active in Civil Affairs, Veter

Retired -Alleghany School Board

410 Dunbrack Road

Covington, VA 24426


Personal reference known for 12 year(s).

Steve Bennett, Alleghany Board of Supervisors

Bennett Logging and Lumber-- Owner

6800 Rich Patch Road

Covington, VA 24426


Personal reference known for 26 year(s).

Bonnie Robertson, Human Resources

ITT/ ITT Exelis

7635 Plantation Road

Roanoke, VA 24019


Supervisor reference known for 5 year(s).

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