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Customer Service Professional Experience

Location:
Salary:
2000 aed
Posted:
May 30, 2017

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Sunil Singh

Deira, Dubai

+*** ********* • ac0jwr@r.postjobfree.com

Position Applying For: BARTENDER / BAR STAFF

Professional Summary: Fun and friendly Bartender with 4 years of hands-on experience in mixing, garnishing and serving drinks in keeping with bar’s specifications. Comprehensive knowledge of inventory on hand, drink mechanics. Demonstrated ability to keep the bar organized, stocked and clean. An excellent communicator who helps guests in selecting menu items, and takes and delivers orders quickly.

CORE SKILLS & COMPETENCIES

• Good knowledge of wine, spirits and beers.

• High standards of personal personal presentation and customer service.

• A great team player.

• Experience of serving large numbers of customers at large functions & events.

• Ability to work well within a busy, often fast-paced environment.

• Able to work individually behind a bar.

ACHIEVEMENTS IN BARTENDING

• Reorganized the beverages section which increased its efficiency by 60%

• Launched a new cocktail recipe which became a sign of bar

• Enhanced overall customer satisfaction level by 40% through demonstration of professional and courteous bar-tending services

PROFESSIONAL EXPERIENCE

BEST WESTERN PREMIER HOTEL, Deira Dubai May 2016 - Present

Bartender

• Greet customers and take their food and drinks orders

• Mix ingredients of drinks to make preferred cocktails

• Prepare and serve drinks and beverages to patrons following regular recipes

• Generate bills according to orders

• Order and replenish supplies at the drinks bar

• Maintain the bar and service area in a neat, clean and organized condition

• Maintain productive relationships with customers and enhance clientele using referral base

• Occasionally working at private parties & conferences. Dealing with guest complaints in a friendly and efficient manner.

HOTEL VERSAILLE, Deira Dubai Aug 2015 – Mar 2016

Server/Bartender

• Greeted customers and guided them to the seating area

• Assisted customers with order decisions and provided information regarding various beverages

• Up-sold latest products and beverages

• Carefully noted and communicated any special instructions related to orders

• Assisted in cocktail and beverage preparation

• Read and followed standard cocktail recipes accurately

TOWN TABLE RESTAURANT, India Dec 2012-Ju

ne2015

Bartender

• Mix ingredients such as soda, water, and sugar to prepare cocktails

• Anticipate guests’ needs to decide if additional service is needed

• Order required liquor and supplies

• Display bottled goods and glasses to make smart look

• Slice and pit fruit for garnishes

• Collect money and give change for drinks served

• Clean and sanitize bar and equipment and replenish supplies

TOWN TABLE RESTAURANT, India Sept 2010 – Nov 2012

Bar Staff/Server

• Operating the till and taking cash.

• Serving customers from behind the bar, offering advice on drinks.

• Responsible for keeping the bar clean and tidy, collecting empty plates & glasses.

• Mixing cocktails for customers. Preparing the bar for service, restocking wines and spirits.

• Providing a professional, friendly and courteous service to all customers.

• Taking food orders from customers in the seated restaurant area.

• Delivering food and also drinks to customers at tables.

EDUCATION

B.A. from HNB Garhwal University in year 2013.

Intermediate passed from U. K. Board in year 2010.

High School passed from U. K. Board in year 2008.

PERSONAL PROFILE:

●Date of Birth : 22 July 1993

●Marital Status : Single

●Sex : Male

●Languages Known : Hindi & English

●Nationality : Indian

●Passport Issue City : Dehradun

●Passport No : M4039172

●Passport Issue Date : 01/12/2014

●Passport Expiry Date : 30/11/2024

●Visa Status : Employment



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