Gisselotte Goicoechea

**** ********** ****, # ****. ******* TX. 77063

Cell: 281-***-**** - Email: ac0jmq@r.postjobfree.com

Career Goal: Sales Executive / Project Leader / Leader to planification, Strategic Planing and humans resources

Summary: Dedicated for 8 years to sales of telecommunications services, covering the entire sales cycle from advertising, demonstration and promicion service through the generation of the purchase order, order of installation, monitoring the installation, billing and service post sale in the main telecommunications company in my country.

Dedicated the next 13 years to activities in the Security Management PDVSA management related to human resource management, design of organizational structures, budget control, monitoring career development, planning and control of training; as well as project development and design solutions for facilities in the area of physical security.

In the last two years I have trained as a coach in the area to teach group fitness classes Zumba, Latin dances (Latin Caribbean) and Bailoterapia.

Education

UNIVERSIDAD NACIONAL EXPERIMENTAL DE LAA FUERZAS ARMADAS NACIONALES - Caracas, Venezuela

System Engineer, 12/1991

UNIVERSIDAD CENTRAL DE VENEZUELA – Caracas, Venezuela

Specialist in Business Organization, 06/2001

INSTITUTO UNIVERSITARIO DE SEGUROS

DIPLOMA IN SECURITY TECHNOLOGY AND TELECOMMUNICATIONS – Caracas, Venezuela 08-2005

AENOR

TRAINING OF AUDITORS OF QUALITY SYSTEMS, 27001, 09/2006 – España / Madrid, España 10- 2013

PRINCE 2 / PROJECT MANAGMENT. QRP INTERNATIONAL.

Experience

PDVSA (2003 – 2016)

PROYECTOS DE SEGURIDAD DE PREVENCIÓN Y CONTROL DE PÉRDIDAS

•Organizational Structure Design.

•Develop the job descriptions of positions that form the structure of the Management.

• Make presentations with proposals defined security solutions.

• Plan, coordinate and monitor the implementation of corporate events from idea generation to delivery and payment of services received, aimed at educating the company worker safety and events aimed at promoting the integration of members The management.

• Coordinate the implementation of projects and activities with the participation of all team members working in an integrated, effective and entertaining way.

• Perform monthly management report for reporting to managers to provide tools to facilitate decision-making.

• Leading and supervising the team of Planning and Management Control to carry out activities related to control and formulation of indicators and strategic planning in the management, control and execution of the annual plan of operations.

CANTV (1994 -2003)

GERENCIA DE VENTAS GOBIERNO Y EMPRESAS (1994 - 2003)

•Direct attention to large customers of Government and private companies in their requirements for telecommunications services.

•Create and track requests and service orders generated in the main telecommunications company in Venezuela for installation of requested services.

•Direct attention on creating customer service orders, tracking and closing of treating it.

•Coordinate Interconnection Project and proposed telecommunications services.

•Generate proposals for solutions to the communication needs to reduce turnover in basic services and increase their availability of resources for the procurement of innovative services with more features to increase revenue of the company.

•Manage and track within the different areas of the company, of all the needs of services, billing problems, categorizations, withdrawals, extensions, facilities, among others.

•Preparation and presentation of projects for the interconnection of localities and communications.

Computer Skills / Habilities

Microsoft Excel, Word, Power Point. SAP level user. Friendly, kind, active and with a positive attitude. Ability to work in fast-paced, team environment. Ability to indentify and solve problems.

Languages

Fluent in Spanish / Studying English Level 3 HCC College

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