Office Inventory Control

Ms. Williams is an Administrative Professional, equipped with the necessary skillset to thrive in an office environment. She is a dynamic and qualified individual who is accustomed to working with upper level management. Comfortable in a fast-paced environment, she is well-organized and prioritizes assignments to completion.

Highlights

Computer skilled

Professional Phone Etiquette

Postage Machine

Billing/Insurance

Customer-Service Orietned

Adapts Well to Changing Environments

Team Player with leadership skills

Seeking a position where I can apply my energy and skill to improve operations, increase efficiency, and help solve problems, to promote an environment that is conducive to excellence and success.

Experience

QVC DISTRIBUTION CENTER 100 QVC BLVD, ROCKY MOUNT, NC

Returns Processor 09/2016 – 02/2017

Inspected customer returned merchandise in accordance with established principles and processes

Utilized the ECR system to process customer returns and issued replacements as necessary

Conducted quality inspections of returned merchandise and determined disposition to ensure highest rate attained

Re-packaged and re-labeled products for resale when appropriate

NC COUNCIL ON AGING 112 NORTH CIRCLE DRIVE, SUITE D, ROCKY MOUNT, NC

Office Operations Clerk/Receptionist 02/2010 – 02/2015

Compiled copy, sorted and filed records of office activities, managed office inventory supply and maintained payroll record transactions

Managed mailroom duties to include but not limited to processing incoming and outgoing mail, mail distribution and coordinated special courier and overnight package deliveries (UPS, Federal Express, USPS and Certified Mail)

Coordinated the resolution of customer complaints and inquiries by prompt identification of customer’s needs and performed the tasks required to achieve acceptable closure.

Received telephone calls from individuals seeking program information and routed to appropriate staff when appropriate

Created an Employee Training and Development Manual for the office

IWCO/COX TARGET MEDIA DIRECT MARKETING US 301 ELM CITY, NC

Sample Coordinator 01/1972 – 01/2009

Performed Quality Assurance tasks to ensure accuracy

Processed all incoming/outgoing mail and samples to ensure proper routing and labeling

Processed inventory control for shipping company

Ensured accurate shipping information affixed for packages to ship as per specified schedules

Operated mail machines and handled all special delivery requests for UPS, Federal Express and courier shipment of packages and tracked to completion

Facilitated organized record retrieval and access by maintaining filing systems

Worked incoming shipment inventory control in manufacturing environments

Worked in the areas of production inspector, tester, grader and sorter

Acted as liaison between Supervisor and employee for improved communications

Education

2011 EDGECOMBE COMMUNITY COLLEGE TARBORO, NC

Interview Workshop

2009 NASH COMMUNITY COLLEGE ROCKY MOUNT, NC

Medical Workshop, Basic Clerical Skills, Keyboarding

REFERENCES FURNISHED UPON REQUEST

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