KIMBERLEY JAMES 519-***-**** • ac0jic@r.postjobfree.com

HIGHLIGHT OF QUALIFICATIONS

• Extensive experience performing administration and management duties

• Proven leader as an Office Manager and Sales Manager;

• Customer Service and Relations professional

• Experienced event manager and meeting planner

• Accounts Payable and Receivables; Office Equipment and Computer operations

• Excellent Problem Solving capabilities

• Technical skills include: Provincial and Federal Office Assessment in Office 2007 (complete), data entry (over 70 wpm), spreadsheet creation, Microsoft Outlook, Intranet, Internet Explorer, Internet Research; Oracle – IFIS AP Inquiry, AP Processing and Navigation; uploading and downloading data for databases, research projects; hotel accounting software (MSI, Fidelio, MSA, Five Star); accounting programs – Simply Accounting, ACCPAC

• Presented/designed two webinars: Internet Research Skills to Increase Sales Revenues and Linkedin – How to Increase Sales Revenues

Administration Skills

• Increased efficiencies while reducing labour costs

• Designed and set up new filing systems for three Government of Ontario ministries

• Developed two different audit procedures for Hotel Management Systems

• Utilized financing skills from Canadian Armed Forces

• Academic plan and curriculum for Event Planning Course - ConED

• Developed new computer procedures

• Consulted and worked with upper management to efficiently increase work productivity

• Completed tasks through efficiency and time management skills

• Accomplished goals through development of highly-professional communication skills

• Excelled in roles of Media and Public Relations

• Oversaw operations including housekeeping, night audit, front office, catering, and sales

• Worked efficiently in staff recruitment, hiring, training and scheduling

• Bettered workplace through troubleshooting and resolving conflicts and concerns amongst staff and customers, while arriving at resolutions satisfactory to both WORK HISTORY

Business Development, DoubleTree by Hilton London, ON 2010-2017 Continuing Education Instructor, Fanshawe College, London, 2010-2016 Catering and Conferences, Hilton London, 2012-2013 Catering Coordinator, Four Points by Sheraton, London, ON 2004-2010 EDUCATION AND TRAINING

Legal Assistant, Universal Career College

Business Administration-Marketing (Market Management), Canadore College Finance, Public Information Officer, Canadian Armed Forces VOLUNTEER EXPERIENCE

Committee Member, London Chamber of Commerce 2012-Present Secretary, Canadore College Alumni Board of Directors 2002-2004 Volunteer - Kin Canada Present