Mental Health Services

Chantel Marie Jones Crum

**** ******** ***** *

Mobile, Alabama 36609

Cell: 251-***-****

Email: ********@*****.***

Dear Sir or Madam:

I would like the opportunity to pursue a career with your company because I believe my qualifications can be helpful to the requirements for job placement. Therefore, please accept my resume for your review and allow me to explain briefly how I can contribute to the future success at your fine company.

My studies at Spring Hill College provided me the opportunity to learn and analyze key concepts, principles, and practices associated with the field of psychology. I experienced in-depth studies of human behaviors. I received my M. S. Degree in Rehabilitation Counseling at the University of South Alabama which in May of 2009. Of course, I realize that there is a significant difference between academic studies and practical experience, that is why I feel that for the last 8 years I have gained extensive hands on experience.

I know that I am goal oriented, flexible, and will be a contributor to your facility because of my focus on the enhancement of the community, as well as, by supporting and advocating for those in need of services. I have many years’ experience with working with individuals and families in different settings. I also have administrative and managerial experience with working with teams providing these same services. I am willing to start at a lesser position, prove my worth and advance within the company. I welcome the opportunity to prove my performance skills and obtain more knowledge from you through any training deemed necessary to perform most proficiently. Thank you for your review and consideration. I look forward to meeting with you.

Sincerely,

Chantel M. Crum, MS

.

Chantel Marie Jones Crum

3650 Heritage Drive N

Mobile, Alabama 36609

Cell: 251-***-****

Email: ********@*****.***

QUALIFICATIONS

Experience as mental health therapist, program supervisor and regional manager over the intensive in home services program which covers 6 counties, facilitated by 5 teams that include a program supervisor, program specialist, wrap facilitators and therapists.

Practicum and internship experience at Second Choice, Inc, a group rehabilitation facility for women with alcohol and substance abuse disorders, as well as, co occurring patients since May 2008. Weekly individual and group counseling sessions utilizing techniques and theories suited for the clientele’s needs, consult with other staff regarding appropriate mode of treatment, case management, case documentation/clerical, fulfill periodic on-call obligations, and administrative duties.

College graduate with fourteen years extensive experience in working with computers in clerical reporting, maintaining school wide attendance and health records of children for MCPSS in a elementary school setting. Monitoring student attendance records and daily health issues weekly. Assist school nurse with home visits. Assist attendance officer with distribution of letters regarding attendance violations. Ability to communicate effectively, both orally and in writing; ability to organize work, set priorities and meet deadlines without direct supervision; ability to establish and maintain effective working relationships with department heads and other employees; During summer school, experience in bookkeeping, records, time cards, registration, etc.; computer knowledge in excel, windows, and word; efficient with all tasks and capable of tact, discretion and confidentiality.

Employed with the YWCA School-Mate Program as Site Leader II/ Lead Tutor. Preparing and maintaining employee information, including timesheets and schedule, recording parent weekly payments. Developing and implementing lesson plans, caring and helping students with homework, communicating with parents weekly about student needs. Acting as liaison between the elementary school and YWCA School-Mate Program Coordinator.

PROFILE/ACCOMPLISHMENTS

Background in counseling with firsthand experience with Substance abuse and/or co occurring (females). Individual and group counseling sessions, Case management, Assisting with formulating treatment plans, maintaining individual progress notes on clients following individual and group sessions.

Superior verbal and written communication skills

-CPR/FIRST AID certification

-Motivated, organized, trainable, dependable

-Software: Microsoft Word/Excel, Internet, Powerpoint, STI Office/Outlook/District, Avatar, Tier, Evolv Programs

EDUCATION

University of South Alabama

Mobile, Alabama

Masters of Science Degree

Counseling, May 2009

Noted courses taken include:

Intro to Rehab Counseling, DSM-IV TR, Ethics, Analysis of Counseling, Introduction to Counseling, Career Planning & Placement, PTSD, Practicum/Internship, Educational Tests and Measurements, Human Growth and Development, Multicultural Counseling

Spring Hill College

Mobile, Alabama

Bachelor of Science Degree

Psychology, 2005

Noted courses taken include:

Abnormal Psychology, Tests and Measures, Humanistic Psychology, Developmental Psychology,

Psychological Statistics, Ethics, Contemporary Math, Social Problems, Psychology of Death & Dying, Public Policy, Criminology,

S.D. Bishop State

Mobile, Alabama

August 1990-December 1990

August 1997-May 1999

Noted courses taken include:

Psychology 101, Sociology 101, Fundamentals of Speech

John L. LeFlore High School

Mobile, Alabama, August 1996-May 1989

EMPLOYMENT

Program Supervisor-MYPAC January 2017 to present

Mississippi Children’s Home Services

Supervise therapists and wraparound facilitators/case managers who provide mental health services to families; facilitate monthly supervision to the clinical teams, organizational and leadership skills, coordinate case loads to provide needed services to families referred.

Regional Manager-MYPAC South-December 2014 to January 2017

Mississippi Children’s Home Services

Oversee the Intensive In-Home Services Program that provides mental health services to families. The RM supervises a program supervisor, program specialist, therapists and wraparound facilitators/case managers who provide said services; facilitate monthly supervision to the clinical teams, organizational and leadership skills, coordinate caseloads to provide needed services to families referred.

Program Supervisor-MYPAC IOP-February 2014 to December 2014

Mississippi Children’s Home Services

Supervise therapists and wraparound facilitators/case managers who provide mental health services to families; facilitate monthly supervision to the clinical teams, organizational and leadership skills, coordinate case loads to provide needed services to families referred

MYPAC IOP Therapist-April 2013-February 2014

Mississippi Children’s Home Services

Conducts all mental health services (individual therapy, Family therapy, etc); complete clinical assessments, Responsible for clinical oversight and development of Clinical interventions related to the service plan along with Wraparound Facilitator. Completed required assessments and clinical documentation.

Program Coordinator-April 2012 February 2013

Second Choice, Inc.

Work with females, ages 18 and up with substance abuse/co occurring diagnosis. Efficiently complete all duties and tasks assigned, as well as, being proactive when necessary. Provide effective clinical assessment of the client, utilize assessment data to support a DSM IV diagnosis, formulate appropriate treatment/rehabilitation plan along with the client, provide individual and group utilizing basic therapeutic models and theories according to consumer needs as stated in the plan, demonstrate the ability to recognize the elements of a crisis state and know how to deescalate or resolve the situation, collaborate with the staff members and outside sources in the delivery of clinical services, evaluate the client for discharge planning, demonstrate the application of adult specific competencies, and adhere to a professional code of ethics. Coordinate with Clinical Director regarding client treatment, progress, and program structure; assist with client referrals and interviewing practices

Therapist-September 2009 to April 2013

Altapointe Health Systems-Transitional Age Group Home-DMH

Work with adolescents’ ages 17 to 22 with severe mental illnesses in residential setting. Efficiently complete all duties and tasks assigned, as well as, being proactive when necessary. Provide effective clinical assessment of the client, utilize assessment data to support a DSM IV diagnosis, formulate appropriate treatment/rehabilitation plan along with the client, provide individual and group therapy utilizing basic therapeutic models and theories according to consumer needs as stated in the plan, along with developing positive coping skills to utilize when illness symptoms increase; demonstrate the ability to recognize the elements of a crisis state and know how to deescalate or resolve situation (crisis intervention), perform weekly staff trainings educating about illness symptoms and reinforcing effective skills to maintain a therapeutic environment; assist with conducting monthly staff meetings (management staff); collaborate with the staff members and outside sources in the delivery of clinical services, evaluate the client for discharge planning, demonstrate the application of adolescent specific competencies, advocate for consumers during weekly treatment team meetings to assess consumer progress and adhere to a professional code of ethics.

Internship Counselor/Counselor-May 2008 to December 2010

Second Choice, Inc.

Work with females, ages 18 and up with substance abuse/co occurring diagnosis. Efficiently complete all duties and tasks assigned, as well as, being proactive when necessary.

Provide effective clinical assessment of the client, utilize assessment data to support a DSM IV diagnosis, formulate appropriate treatment/rehabilitation plan along with the client, provide individual and group utilizing basic therapeutic models and theories according to consumer needs as stated in the plan, demonstrate the ability to recognize the elements of a crisis state and know how to deescalate or resolve the situation, collaborate with the staff members and outside sources in the delivery of clinical services, evaluate the client for discharge planning, demonstrate the application of adult specific competencies, and adhere to a professional code of ethics.

Health/Attendance Paraprofessional-1996 to September 2009

MCPSS-Elizabeth Fonde Elementary School

Accurately maintain daily attendance records and student demographics. Make corrections to error lists and student demographics. Keep accurate first aid and student medication records daily. Prepare monthly health reports. Assist with student registration and quarterly grades. Communicate effectively to parents and teachers. Efficiently complete all duties assigned by the administration.

Site Leader II/Lead Tutor-1996 to September 2009

YWCA School-Mate

Supervise site staff. Accurately maintain financial records and student attendance on site. Mediate communications between YWCA, school and parents. Assist children with homework, group activities. Implement lesson plans. Efficiently complete all duties assigned by School-Mate Director

HONORS AND ACTIVITIES

Pledged-Delta Sigma Theta Sorority, Incorporated, 2002Dean’s List Scholar, Spring Hill College 2000-2001, 2005 Dean’s List Scholar, University of South Alabama Fall 2006-2009, Membership in Chi Sigma Iota Counseling Academic and Professional Honor Society International, 2009

Associate Licensed Counselor, 2010 to 2013: License No. C1679A;

Completion of SUPERVISION HOURS and 373.75 DIRECT CONTACT HOURS TO RECEIVE LPC Licensure (Counselor’s Examination PASSED, January 2014)

Certified Mental Health Therapist: June 2016 to present: License No. 3221

ADDITIONAL INFORMATION

Dedicated to professional growth by constantly learning new skills and participating in training opportunities. Professional demeanor; communicate effectively with all levels of the organization and the public. Recognized for leadership skills and willingness to creatively do what is necessary to get the job done. Knowledge of human resources concepts, principles, and techniques. Leadership capabilities regarding assigned tasks with timely completion.

REFERENCES

Available Upon Request

Contact this candidate