PERSONAL STATEMENT:
I believe that hard work always pays off. Therefore, I strive for excellence in all I do, whether I work on a team or individually. Integrity and honesty are two lacking virtues in the workplace today, and these are qualities that I endeavor to model in everything I do.
OBJECTIVE:
To obtain the position at your company where I will be able to learn and draw from my professional and experiential knowledge to be an asset to your company and clients.
SKILLS and EXCUTIVE CAPABILITIES
Supervising staff and employee training
Preparing monthly reports and budget for stores
Handling customer service related complaints
Proficiency in Microsoft suite
Proficiency using Telxon hand-held computer
WORK EXPERIENCE
(January 2008 to January 2016) Walmart
Department Manager
Supervise team of eight associates that reported directly to me
Conduct associates’ ninety day evaluations
Conduct interviews for new associates
Maintaining stock and inventory levels using the FIFO method
Update seasonal modular in a timely fashion as season changed
Ensure company goals and metrics for the store were being met
(February 1989 to February 1992) Belize Telecommunications Limited (BTL)
Accounting Clerk
Maintain accounts for telephone subscribers
Issuing and mailing of accounts to subscribers
Prepare disconnection lists
Updating payments
Preparing installations and Cease Service Lists
(February 1992 to March 1997) Belize Telecommunication Limited
Storekeeper/Customs Broker
Receiving and Issuing of goods
Maintaining proper records
Supervise staff and conducting employee training
Preparing receiving reports
Preparing monthly reports and budget for stores
Monitor minimum levels
Import/export of all goods
Operating the stores department within budget
Implementing the FIFO method
(March 1997 to January 2000) Belize Telecommunication Limited
Sales Representative
Maintaining regular contact with customers
Evaluating and recommending possible telecom needs
Monthly visits to customer premises
Following up with internal departments to ensure prompt installations
Achieving customer base and sales goals set by company
Preparing monthly sales reports
EDUCATION
(1982) Belmopan Comprehensive School
High School Diploma
CERTIFICATION & TRAINING
Team Building
Leadership and Supervision
Performance Review
Time Management
Defensive Driving