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Customer Service Sales

Location:
Loxahatchee Groves, Florida, 33470, United States
Posted:
May 30, 2017

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PERSONAL STATEMENT:

I believe that hard work always pays off. Therefore, I strive for excellence in all I do, whether I work on a team or individually. Integrity and honesty are two lacking virtues in the workplace today, and these are qualities that I endeavor to model in everything I do.

OBJECTIVE:

To obtain the position at your company where I will be able to learn and draw from my professional and experiential knowledge to be an asset to your company and clients.

SKILLS and EXCUTIVE CAPABILITIES

Supervising staff and employee training

Preparing monthly reports and budget for stores

Handling customer service related complaints

Proficiency in Microsoft suite

Proficiency using Telxon hand-held computer

WORK EXPERIENCE

(January 2008 to January 2016) Walmart

Department Manager

Supervise team of eight associates that reported directly to me

Conduct associates’ ninety day evaluations

Conduct interviews for new associates

Maintaining stock and inventory levels using the FIFO method

Update seasonal modular in a timely fashion as season changed

Ensure company goals and metrics for the store were being met

(February 1989 to February 1992) Belize Telecommunications Limited (BTL)

Accounting Clerk

Maintain accounts for telephone subscribers

Issuing and mailing of accounts to subscribers

Prepare disconnection lists

Updating payments

Preparing installations and Cease Service Lists

(February 1992 to March 1997) Belize Telecommunication Limited

Storekeeper/Customs Broker

Receiving and Issuing of goods

Maintaining proper records

Supervise staff and conducting employee training

Preparing receiving reports

Preparing monthly reports and budget for stores

Monitor minimum levels

Import/export of all goods

Operating the stores department within budget

Implementing the FIFO method

(March 1997 to January 2000) Belize Telecommunication Limited

Sales Representative

Maintaining regular contact with customers

Evaluating and recommending possible telecom needs

Monthly visits to customer premises

Following up with internal departments to ensure prompt installations

Achieving customer base and sales goals set by company

Preparing monthly sales reports

EDUCATION

(1982) Belmopan Comprehensive School

High School Diploma

CERTIFICATION & TRAINING

Team Building

Leadership and Supervision

Performance Review

Time Management

Defensive Driving



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