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Customer Service Professional Experience

Albuquerque, New Mexico, United States
May 30, 2017

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Monique Archuleta

*** *** *

Street NW Albuquerque, NM 87105

Cell 505-***-****


Offering over 18 years of experience an effective, analytical approach to identifying and solving complex p roblems. To secure a position in a growing and productive environment in order to perform required f unctions, operate computers and office equipment to complete job assignments, and to meet and/or exceed operational requirements in order to support company goals and values

Education: P arks College: M icro Accounting Degree 1 996-1999 Awards: M ultiple Customer Certificates from CNM

Professional Experience:

Payday Inc. November, 9 1997-Present

Complete payroll for over 250 clients on weekly, bi-weekly, monthly, and quarterly basis

● Manage multiple clients projects, and specific needs

● Maintained employee banking information with accuracy and confidentiality

● Input new employee information in the system

● Suggest procedural changes to improve workflow and efficiency of many departments

● Workers Compensation

● Prevailing Wage Jobs

● General Office Skills

Software Applications: W ord, Excel, Adobe, 20-40 wpm, 10 key by touch, filing, Team Player, Customer Service, Cash Handling and Balancing, Accounting Knowledge, Payroll Processing, Accuracy and detail-oriented, Organized Skills, 401K uploads and knowledge, Evolution References:

Raymond Esquibel



Michelle Sena

Payday Inc


505-***-**** x333

Charlene Winn


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