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Microsoft Office Technical Support

Location:
Lithonia, GA, 30058
Posted:
May 27, 2017

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Resume:

Gustavo White

**** ******** ******** ****: 770-***-**** Email: ac0ivt@r.postjobfree.com

Stone Mountain, GA 30088 Cell: 770-***-****

Objective

To obtain a programming position within a company where I utilize and enhance my programming skills.

Skills

Operating Systems: Windows, UNIX/Linux, MVS and Macintosh

Programming Languages: Java, Java SE, Java EE, C++, COBOL, JCL, Pascal, Informix 4GL

Databases: Informix, Oracle, DB2, Access

Knowledge of AP and MLA Styles

Software: Microsoft Office, JpadPro, QMF, DCLGEN, Eclipse, Apache Ant

Other: Hardware Installation, Hibernate

Employment History

Self-Employed, Atlanta, GA

Freelance Writer, February 2006 - Present

Wrote movies and music reviews for Boheme Verite online magazine

Wrote technical articles for The Atlanta Voice

Atlanta Spirit, LLC (Philips Arena), Atlanta, GA

Security Guard (Full-Time), October 2007 – October 2012

Ensure the safety of the facility

Write incident reports

Monitor CCTV monitors

Troubleshooting computer issues

Configuring CCTV and computer connections

Entertainment Arts Research, Atlanta, GA

Programmer (Unpaid Internship), November 2004 – March 2005

Designed brochures for Urban Video Game Academy

Coded player/camera code on “Kaotic Foolz” project

The Home Depot, Inc., Atlanta, GA

Associate Systems Engineer, July 2002 – July 2003

Scheduled and conducted Tool Rental change set meetings that led to a 5% reduction in program errors

Liaised for Tool Rental team during Change Set Advisory meetings

Distributed weekly update reports on Tool Rental Java programs

Wrote Informix queries for reports

Printed and faxed contracts to managers

Made enhancements/bug-fixes for Tool Rental Java programs and Javascript scripts

Created program sets to send to 800 stores

Troubleshot Tool Rental issues

Reviewed exception reports

Ran month-end reports

Added printers to UNIX servers

Sent Excel spreadsheets and Word documents of products to the stores via UNIX

Edited HTML pages for Intranet sites

Coded JCL, COBOL programs for Benefits systems

Compiled an Excel spreadsheet of tables used in KRONOS

SPSU Social and International Studies Department, Marietta, GA

Foreign Language Lab Coordinator, August 2001 – May 2002

Installed and configured ESPIRIT software and hardware

Developed system evaluation document

Constructed and organized student attendance logs

Created instructional documents to facilitate students’ learning

The Home Depot, Inc., Atlanta, GA

Intern (through INROADS/Atlanta), May 1998 – August 2001

Composed SAP tutorial document for future team members that reduced training time by 15%

Determined and selected methodologies to reduce development time and costs to international stores

Coordinated development of intern web page on Intranet

Programmed metadata transfer application using Java.

Provided technical support for PC Rollout

Assembled PC's with Windows95 and WindowsNT

Prepared File Upload Application for Intranet using Java servlets

Provided testing for Internet site re-launch

Performed Y2K testing on programming modules using Informix 4GL

Education

B.S., Computer Science, 2002

Southern Polytechnic State University, Marietta, GA

Additional course work toward Spanish minor.

Vice President, President - Association of Computing Machinery

Programs Chair, Telecommunications Chair – National Society of Black Engineers

Awards and Accomplishments

Crowd Pleaser of the Year (Atlanta Spirit, LLC)

Dean’s List (AIU- Buckhead and SPSU)

HOPE Scholar

Torch Bearer, NSBE

3.0 Crew Member of the Year, NSBE



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