hospitality and customer service
Resume:
BABRA UFUOMA UKOLI
New York NY 10025,
******@*****.***.
> LEO HOUSE - Housekeeping, laundry, fire drill and customer service (chelsea New York, NY).
> Cleaning, dusting, washing and mopping all areas of a daily directed function in the hotel.
> Eye for detail - possessing the power of critical observation to make a flawless room.
> Housekeeping policies are well attended to and dispatched on time to meet hotel standards.
> Rooms are ready in ample time, maintained and meets the hotel standard.
> Supervising the presentation of properly arranged rooms, washed sheets, well ventilated rooms, disinfected bathrooms and floors by housekeepers at the end of each day's job.
> Reporting damages in other to effect changes in rooms as at when due.
> Hotel housekeeping policy gets implemented in relation to delegated sections.
> Guest opinions / suggestions are reported to the right department and looked into.
> LAUNDRY - Washing, folding, cleaning and organising laundered linings.
> FIRE DRILL - All safety precautions observed during fire outbreak.
> totality of evacuations procedures to the eventual safety of all in the building.
> CUSTOMER SERVICE - laguadia community college)
this entails the absolute delivery of satisfactory service to guests or customers to achieve retaining them and super recommendations too.
>ACCOMPLISHMENT<
> The ability to impeccably co-ordinate myself in dispatching my duties effectively to perfection.
> The need to always present absolute honesty as a housekeeper as having access to all the rooms and guest belongings are left lying around, various kinds of guest properties.
> Exhausting all avenues towards the accomplishment of my job within a time frame.
> Promptly achieving and reaching the eventual Perfection of one s job in daily Housekeeping functions.
> Applying tact and caution in dealing with other staffs and guests in a satisfactory manner
In other to achieve and reach the eventual perfection of one s job.
> optimizing acquired skills in all spheres eg integrity and dicipline.
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