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Project Manager Management

Location:
Coweta, OK
Salary:
90,000+
Posted:
May 27, 2017

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Resume:

PRISCILLA BENJAMIN

OBJECTIVE

To obtain a position in which I am able to utilize the project management skills that I am certified in. I’m looking for a company that will continue to help me grow and at the same time provide a challenging working environment.

EXPERIENCE

May 2015 – Current HireRight Tulsa, OK

Implementation Project Manager

Managed multiple clients at once from contract redline through the implementation process. Within the last year, brought on over 35 clients and approximately $5 Million in revenue.

Coordinate Account Setup, Integration, Contractual documents, Testing, and Training resources to meet client expected Go Live date.

Work directly with executive management, both internal and client facing, to communicate and mitigate issues, as well as present project plans and status.

Created process documentation to speed up implementation and kickstart client ordering by 10 business days.

Collabortates with IT to develop system improvements based on client feedback.

Manages and motivates project teams that are not direct reports to successfully complete milestone dates to ensure project success.

April 2014 – 2015 TekSystems - HireRight Tulsa, OK

IT Project Manager

Manage planning, executing, and monitoring to sunset USIS platform and migrate clients to OpTool, an updated ordering system.

Coordinate IT Development, Quality Assurance, Business, Testing, and Training resources.

Collabortates with IT to develop system improvements based on client feedback.

Mirror project scope with strategic business objectives, and make recommendations to modify program to enhance effectiveness toward the business result and strategic intent.

Work directly with executive management to escalate issues and communicate project status.

Manages and motivates project teams that are not direct reports to successfully complete milestone dates to ensure project success.

2013 – 2014 Hogan Assessments Tulsa, OK

IT Project Manager

Created scheduled quarterly infrastructure maintenance releases.

Created monthly scheduled production releases.

Coordinate management of multiple IT related projects directed toward product development, custom integrations/reports, infrastructure upgrades.

Develop and maintain detailed project plans which communicate overall scope, tasks, deliverables, timelines, milestone dates, change orders, project status, resource allocation and budget.

Constantly monitor and report on project progress by tracking activity, resolving problems, publishing progress reports and recommending actions.

Document and track changes to scope and maintain current technical specifications.

Assist in design and development tasks, as well as in creating test plans and QA efforts.

2005 – 2013 Metropolitan Life Insurance Virtual

Project Manager

Coordinate management of multiple Annuity related projects directed toward strategic business and organizational objectives.

Collabortate with IT to develop web based system improvements based on client feedback.

Manage planning, executing, and monitoring the sunset of the Host platform and migrate clients to wmA, an updated backend management tool.

Maintain alignment of project scope with strategic business objectives, and make recommendations to modify program to enhance effectiveness toward the business result and strategic intent.

Define and initiate projects, manage project cost, manage to project timeline, manage project team’s performance, maintain and distribute project plan, provide reports while working to ensure the ultimate success of the project.

Coordinate management of system releases that impact multiple lines of business and projects.

Manages and motivates project teams that are not direct reports to successfully complete milestone dates to ensure project success.

Built credibility, established rapport, and maintained communication with stakeholders at multiple levels in various organizations, including external stakeholders.

1997–2005 Metropolitan Life Insurance Tulsa, OK

Lead Consultant – Jr Project Manager

Implemented process improvements for the Internet department by decreasing call volume by 65%.

Manage website changes that impact service delivery.

Analyze and generate reports, research and identify root cause of errors. Act as a conduit and facilitator for stakeholders, management and staff to develop action plans that address issues uncovered in analysis.

Co-managed projects involving cross-organizational resources, such as coordinating rollouts of several websites.

Obtained the process knowledge to forecast calls and create scheduling to meet customer’s needs.

SKILLS

Certified Project Manager

Experienced in Agile Management

Proficient with Microsoft Word, Excel, Powerpoint, and Project.

Experienced with Microsoft Visio, Lotus Notes, SharePoint and Outlook Presentation Skills

Frontline Management

EDUCATION

January 2004 University of Phoenix Tulsa, OK

Certified Project Manager

University of Phoenix for Bachelors in Management

18201 E 42ND STREET • TULSA, OK 74134

ac0itr@r.postjobfree.com

918-***-****



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