Customer Service Sales
Resume:
Roy Tucker
El Cajon, CA **021
619-***-**** *******@*****.***
619-***-**** (cell)
OBJECTIVE: To obtain a position within a company as a Mid –Level Supervisor or Inventory Specialist. Have experience as a hardware/software technician or Customer service specialist. Looking for a position with the opportunity for skill enhancement and growth.
WORK EXPERIENCE:
20 Years in the U.S. Navy. Worked as a Nuclear Engineer (Machinist Mate)
Car Salesman
Inventory control, Shipping/Receiving
Oil Delivery and Field Repairman
Shipyard Worker
Techknowledgist (Help Desk) and System expert for Vista Operating System
Homeland Security, Transportation Security Officer, Lindberg Field, San Diego
JOB EXPERIENCE:
Sep 15, 2014 – May 16, 2017 O.E.S. Incorporated North Island NAS, Coronado, Ca
Shipper
Using the Common Naval Packaging guideline, Pack and make ready for Shipping all Depot Repair work conducted at North Island Naval Air Station. Using the DSS system to track and close all work orders. Prepare all items for shipping. Complete all In-checks and manifest for the shop. Inventory management and supply procurement for the entire department. Safety Coordinator and Fire Marshall for the PPP & M Department.
May 27, 2009 – Mar 22, 2014 Homeland Security; Lindberg Airport San Diego, Ca
Transportation Security Officer
Provided a safe and secure environment for the traveling public.
August 2008 – February 2014 EG & G San Diego, Ca
Supervisor/Lead
Firewatch Lead Supervisor onboard Naval Submarine Base, Point Loma. Leading a crew of 22 to accommodate a requirement for our Customer (Newport Naval Shipyard). Ensure all personnel received their Secret Clearance before they reported for work. Staffing is based in Virginia, requiring all correspondence and communication to be handled after hours.
March 2, 2009 – April 28, 2009 U.S. Census Bureau San Diego, Ca
Crew Leader
Lead a crew of 16 personnel and 2 Assistants while conducting surveys for map updates leading up to the Census of 2010. Conduct all training for this role as well as Supervise. Learning to be flexible was a very useful tool for this fun and challenging job!
November 2004-May 2007: CompUSA San Diego, Ca
Sales: February 2007-May 2007
Sell all products in the Store.
Techknowledgist: June 2006-February 2007
Trial Store Help Desk. Answer all questions for Customers and Sales people.
Administrative Assistant: November 2005-June 2006
Still a Service Writer. Also the Administrative Assistant to the Repair Department Manager. File all forms and track shipments of all computers in for repair.
Service Writer: November 2004-November 2005
Check in customers’ computers for repair, answer questions about configurations and restock of
Inventory. Responsible for customer service, while also being a cashier when we have heavy sales in the store. Daily chores include: filing, computer repair verification (for those returned from the Factory), customer callbacks and inventory.
2002 South West Marine San Diego, CA
Rigger
Apprentice rigger. Entails all heavy lifting required throughout the shipyard.
1999 - 2002 Plavan Petroleum Co. Escondido, CA
Service Account Specialist
Delivery driver, customer inventory and ordering, oil/fuel pump equipment repair (in the field) and inventory.
1996 - 1999 Duplicate Parts Co. San Marcos, CA
Shipping/Receiving
In charge of tooling/stock room inventory. Also was the delivery driver for finished items.
1994 - 1996 Bob Baker Toyota Lemon Grove, CA
New/Used Car Sales
oOnly San Diego Representative to win the Silver Service Award. This entails selling more than 75 cars while maintaining 100% Customer Sales Satisfaction.
oOnly Salesman selected to attend the San Diego Auto Show, based on product knowledge.
1974 – 1994 U.S. Navy
Machinist Mate Chief (E-7)
Qualified as a Nuclear Engineer while with the Navy for 20 years. I had many various duties:
U.S.S. Enterprise: Chief Machinery Operator for the steam side of the Plant.
U.S.S. Long Beach: Shift Leading Petty Officer while the ship was undergoing Overhaul in Bremerton, Washington.
Fleet Training Center, San Diego: Instructor at the Advanced Engineering School. After advancing to Chief, was promoted to School Coordinator. In charge of overseeing all pertinent student problems while the students attended class.
U.S.S. Truxtun: Qualified as Enlisted Watch Supervisor, Damage Control Assistant, Command Career Counselor, supervised the EM05 Division.
Naval Amphibious Base, Coronado: ER01 Division Officer, Physical Fitness Coordinator, President of the Fleet Feet Running Club.
EXTRACURRICULAR ACTIVITIES:
Activities Director for the Camaro Club of San Diego
HIGHER EDUCATION:
1994 City University Bellevue, WA
Associate of Science degree
2004 Maric College San Diego, CA
Computer Networking Program 720
Graduated with Honors
REFERENCES: Available upon request
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