AKUL MAHESHKUMAR PANCHAL

EDUCATION

**** ***** **********, *****

BBA General (Business)

****-**** *.*.*.P. Science College

H.S.C. (Science stream)

PROFESSIONAL EXPERIENCE

DEC 2012-Sep 2016

MANN COMPUTER

“Computer Operator”

This organization takes details of consumer products and creates different databases for multinational companies.

Responsibilities:

• Client communication

• Requirement gathering in detail

• Understand the requirements and classify the data according

• customer's requirement

• Data entry and saving important data into database

• Online and Offline Data entry.

• Verification of Data

• All type DTP job work.

March 2017-April 2017

Fetchr “Call Center Representative(Dubai)”

Responsibilities:

• Assisted customers with their queries and problems by phone and e-mail.

• Established and maintained contacts with new and existing customers as per the direction of the supervisor.

• Helped customers place new orders easily.

• Forwarded important and serious matters to the seniors.

• Transferred urgent calls to the required departments quickly and accurately.

• Entered and updated new customer details in the customer relationship management software according to administrative guidelines.

• Achieved set targets of the firm by the stipulated deadline.

ACHIVEMENTS

• Rewarded as best social worker in my community in 2012

• Arranged Trade fair competition in our college and played the role of organizer.

CONTACT DETAILS

E-mail:ac0ioq@r.postjobfree.com

Cont. No.:+971*********

PERSONAL DETAILS

Nationality: Indian

Date of Birth: 06/DEC/1992

Driving license: Indian

LANGUAGES

English: fluent

Hindi: fluent

Gujarati: fluent

Arabic: Beginner

COMPUTER SKILLS

Computer knowledge Operating systems, Networking & Hardware

(Basic)

Data entry and all features of Microsoft

Windows & Office tools

Advanced

Online and Offline Data entry

Verification of data

All type DTP work

Marketing (online and offline)

SPORTS/HOBBIES

Playing Cricket,listening to music,Learning .

Contact this candidate