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Chicago IL 60601

KI RT H IKA

SERA L ATHA N

+312-***-****

ac0ihk@r.postjobfree.com

CAREER SUMMARY https://www.linkedin.com/in/skirthika Qualified Software Engineer with relevant experience and knowledge in Mobile, Web Application development.

EMPLOYMENT

Product Developer Freshdesk Technologies Inc. Nov 14’ - Dec 15’ Mobihelp (iOS, Web), Hotline(iOS)

Language: Objective-C, Swift, Ruby Tools: XCode, Git Op-Sys: OSX Yosemite, iOS 8, iOS 9

• Made the SDK COPPA Compliant, by providing additional enhanced privacy mode option.

• Reduced the FAQ search time by 90% by implementing ranked search for the FAQs/Solutions.

• Conversations with customers more useful, by implementing channels to sort and route them to the relevant teams.

• Used VFL to implement grid view for FAQ’s and Solutions.

• Increased the efficiency of the database accesses by making their data stack multi-threaded.

• Added API’s on the backend to support the Windows SDK.

• Tags for articles, which can be used to filter articles based on the context.

• User feedback from the articles were added to the improve the search. Project Engineer Wipro Technologies Ltd. Dec’ 13 - Oct’ 14 Language: COBOL, JCL Tools: TSO, ISPF Op-Sys: IBM zSeries - z890, z900

• Assist in the smooth running of the day-to-day batches by releasing system held jobs.

• Solving abends which leads to holding of the batches.

• To run adhoc jobs when needed.

• worked as a level 1-2 support for the client to solve issues, when needed. EDUCATION

Chicago, IL

DePaul University Jan’ 2016 - Present

• M.S in Information Systems. GPA: 3.86

• Graduate Coursework: System Analysis, Digital Product Management, Database design, System analysis, Implementation and Maintenance, Fundamentals of IT Project Management, Big Data and Internet of Things(IOT), Social Marketing & Networking Applications, Enterprise System Implementation, Business Intelligence, Enterprise Data Management, Enterprise Systems, Big Data and No SQL. Chennai, IN

Sri Sairam Engineering College, Aug’ 2009 - May’ 2013 Anna University

• B.E in Computer Science and Engineering. GPA: 3.50.

• Undergraduate Coursework: Operating Systems; Databases; Design and Analysis of Algorithms; Java and Internet programming; Discrete Mathematics; Programming using C++; Theory of Computation; Artificial Intelligence; Comp. Architecture; Calculus III, Software Engineering, Computer Networks.

TECHNICAL EXPERIENCE

Projects

• Online Bookstore (2016). Website for an online bookstore, with individual logins for members and librarians. Also has guest passes, where customers can purchase books as a one time user. HTML5, PHP, JavaScript

• Point-of-Sale System (2016). Application which provides a separate interface for Customer, Store Manager, Supplier and Sales. The application is connected to the SQL Server at the backend. Visual C#, MYSQL.

• Electronic Health Record with E-Prescription and Symptom Checker (2013). Application to get access to EHR anywhere, anytime and synced across devices. Get an appointment with any doctor of your choice. find clinics and pharmacies in the places nearest to you. Check availability of your medicine before you step into the pharmacy. Java, XML, Google AppEngine, Google CloudSQL.

• Online Library Management System (2012). An application to lend, buy and rent, both hard and soft copies of your favorite books and have them delivered at your door step. VB, MS Access.

• Text Editor (2011). A Simple, intuitive and compact general purpose text editor. Java

• Hotel Management System (2010). Guests can book a stay or make a reservation to the restaurants available. Users can also register themselves to the website to keep track of their previous bookings. .NET, Oracle

ADDITIONAL EXPERIENCE AND AWARDS

• IELTS Exam (Oct 2014) - 7.5 out of 9.0.

• D’Buggathon – Organized a Debugging contest for the national level technical fest – Crypton’ 12.

Languages and Technologies

• C++; C; Java; Objective-C; Ruby on Rails; .NET; Visual C# ; SQL; JavaScript; XSLT; XML

(XSD)Schema; Visual Studio; Microsoft SQL Server; Eclipse; XCode; Interface Builder; SQLDeveloper; PHP; HTML; Python; Tableau; MongoDB; Cassandra; Hadoop; Node JS; Angular JS