MICHELLE ADKINS, RN, MSN

*** ***** ***** **. ***** Vienna, OH 45369 ac0ibp@r.postjobfree.com ac0ibp@r.postjobfree.com 937-***-****

Director level leadership skills experience in acute care, outpatient and community outreach for a 254 bed community hospital. Collaborative leader skilled at developing and implementing improvement processes that maximize resources, improve patient care, and reduce costs. . Team player with excellent analytical and problem solving skills. Critical thinker, who builds relationships with physicians and healthcare providers at all levels.

Expert knowledge of Healthcare Operations, Safety, Quality, Team Building

Driving Operational Improvements that Enhance Patient Care

Implemented new strategies to improve ED consisting of implementing Cardiac Alert Program – door to balloon time of < 90 minutes from 71% to 90%. Decreased ED LWT from 3.3% (national average) to 2%. Led Lean Project which dropped sepsis mortality from 41% to 25%.

Developed and Improved ICU/CVICU by reducing VAP’s/VAE from 14 to 1 over 8 years, CAUTI from 12 to 3 in one year with 0 in past 3 years and CLABSI’s from 9 to 3 over two years, with 1 in past 3 years through various implemented programs.

Developed and Implemented a clearly defined strategic plan to address the increased volume and higher acuity due to the consolidation of two EDs that accommodated 30,000 to 40,000 annual visits.

Developed and Implemented the consolidation of nursing practices from two facilities into one November of 2011. Collaborated with involved staff, senior leadership, physicians and architects in the merge, design and needs of the new facility; along with being the Global Sender, successfully moving 180 patients.

Increased Birthing Center quality metrics by implementing new protocol for pain during circumcision in 2011 with 100% compliance past 5 years, induction of labor in patients <39 week gestation reduced from 9 to 0 in past 8 years and reduced C-section 39 weeks from 8 to 0 in past 8 years.

Improved Inpatient Units by increasing Engagement Advisory scores by 45% in cardiac stepdown, 22% in CVICU and 11% in ICU from 2015-16.

Leading SRMC to a LOS O/E of 1.07, Mortality O/E of .56 and Readmission O/E of 1.06. More than doubled the national average of 23.9% Code Survival Rates per 1000 patient discharges with 64.9%.

Capabilities that Drive Sustainable Results

Organizational Leadership

Performance Optimization

Project Management

Strategic Planning

Medical Staff / Physician Relations

Cost Containment

Budgeting and Planning

Multi- Site Operations

Evidence Based

Resource Allocation

Best Practices and Benchmarking

Change Management

History of Improving Performance and Managing Costs

Springfield Regional Medical Center, Springfield, Ohio 2004 – Present

Private, not-for-profit health care system with 254 beds, multiple physician practices, outpatient centers.

DIRECTOR OF CLINICAL SERVICES (11/07 – current)

Provide operational leadership and direction to implement hospital strategies, build physician relationships, and provide superior patient care. Areas include ICU/CVICU, Birthing Center and all inpatient units. Manage 36 million net revenue, 31 million operating expenses and 350 FTEs

INTERIM ASSISTANT CNO (03/16 – 1/2017)

Provide leadership and daily direction for birthing center, medical surgical, oncology, progressive care, critical care and dialysis. Assist CNO in duties and operations of 254 bed acute care facility, critical access hospital and all outpatient areas including Wound Care Center, Cancer Center and Outpatient Center. Manage 36 million net revenue and 400+ FTEs.

DIRECTOR OF CLINICAL SERVICES (11/07 – 03/16)

Provide operational leadership and direction to implement hospital strategies, build physician relationships, and provide superior patient care. Areas include Emergency Department, ICU/CVICU, Birthing Center and all inpatient units. Manage 36 million net revenue, 31 million operating expenses and 350 FTEs

Implemented numerous programs within the hospital to improve metrics, patient care and patient experience.

Michelle Adkins RN, MSN Page 2

Chair of Stroke Committee and stroke coordinator for Primary Stroke Center Certification. Successful certification Feb 2017.

Increased Gallup employment engagement scores for direct reports from 3.9 to 4.4 in overall grand mean in one year.

Chair of Preventable Harm; reduced Stage 3 and 4 pressure ulcers from 9 in 2010 to zero in 2012.

Completed capital allocation for new Linear Accelerator for Cancer Center to increase volume and gain efficiencies with new technologies.

Planned, trained and implemented EPIC system simultaneously with move to new facility in November 2013.

DIRECTOR OF COMMUNITY OUTREACH – CHP (09/04 – 11/07)

Oversight for strategic planning, budget, grant funding and planning for 6 community benefit clinics including: Outpatient Alcohol and Chemical Dependency, Medication Assistance Program, Well Child Clinic, School-Based Health Care Clinic at an Alternative High School, Adult Outpatient Clinic and Parent Infant Center. Managed 100 + FTEs.

Planned, prepared and assisted in meeting requirements for a Federally Qualified Health Care Center (FQHC) to provide care for adult population. Worked collaboratively with existing pediatric clinic to consolidate into one FQHC.

Researched, prepared or assisted with grant submission for all clinic sites.

Reduced outstanding accounts receivable (AR) for alcohol and chemical dependency program. Reduced AR by 60% within six months.

Participated in a county community needs assessment and provided guidance and leadership in areas pertaining to outreach and the role of the organization.

Assisted with the preparation and opening of a Federally Qualified Healthcare Center (FQHC) in outreach.

Education

Grand Canyon University – Phoenix, Arizona

Master of Science in Nursing – 2012

Capital University – Columbus, Ohio

Bachelor of Science in Nursing – 1993

Community Hospital School of Nursing – Springfield, Ohio

Diploma in Nursing – 1983

Professional Affiliations / Awards

American Red Cross: Clark County Chapter Board Member, 2005 to 2012.

Voted Leader of the Year in the Acute Care Setting in 2012 and 2014.

Submitted application to The Joint Commission for Primary Stroke Center certification on 10/4/16.

Springfield Regional Medical Center awarded Press Ganey Commitment to Excellence Award. This award honors clients who have shown continuous improvement over a two year period.

Licensure

State of Ohio

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