Information Technology Microsoft Office

**-** **** ****** ***#*

Long Island City, NY ****1

862-***-****

******.********@*****.***

SAQUAN MITCHELL

OBJECTIVE To obtain an entry-level position in the field of information technology. WORK HISTORY INFORMATION SUPPORT SPECIALIST CONSULTANT, OVERLOOK MEDICAL CENTER, SUMMIT, NJ October 2016-Present

• Handling operating systems (Windows 7).

• Deployment of hardware and software.

• Respond to a high volume of tickets through Cherwell ticketing system in a specified time frame.

• Troubleshooting software and hardware issues and providing technical support.

• Efficiently communicating with customers and understanding their needs. FRONT DESK ATTANDENT, BLINK FITNESS, LONG ISLAND CITY, NY September 2015-August 2016

SKILLS Proficiency in Java and C++

Knowledge of Microsoft Office and Visual Studios

Familiar with LAN and WAN networking

Knowledge of Windows and PC platforms

Experience in hardware and software support

Knowledge and experience in ticketing system (Cherwell) EDUCATION BACHELOR OF SCIENCE IN INFROMATION SYSTEMS, WAGNER COLLEGE, STATEN ISLAND, NY GRADUATED MAY 2015

NCAA Division I Track & Field Scholar-Athlete

Relevant Coursework:

• Intro to programming

• Computer networks: LAN and WAN

• Techniques of Programming

• Object-Oriented Programming

• Computer Graphics

• Database Programming/Connectivity

• Computer Architecture

• Theory of Computation

• Special topics in computer science

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