Human Resources Manager
Resume:
CEDRICK JACKSON
**************@***.***
OVERVIEW
Human Resources Professional experienced in non-union environments. Results oriented with a proven track record of success. Builder of empowered engaged and high performing teams. Expert conflict resolution manager. Skilled in Microsoft suite.
Strong business acumen. Areas of significant experience include:
Performance Management
Employee Training
New Hire Orientation
FMLA Training
Cultural Diversity Training
Management Development
HRIS - PeopleSoft
Recruitment
Affirmative Action Plans
EEOC Hearings
OSHA Compliance
Retention Plans
Succession Planner
Benefits/Compensation
Salary Planning
Policy Development
Internal Investigations
Employee Relations
CPR Certified
EDUCATION AND NOTABLE TRAINING
Master of Arts, Education, 2015
Ashford University, Clinton, IA
Master of Arts, Public Administration, 2013
Ashford University, Clinton, IA
Master of Arts, Organizational Management, (Specialization in Human Resources), 2011
Ashford University, Clinton, IA
Bachelor of Science, Criminal Justice, 1980
Delta State University, Cleveland, MS
Graduate of the Management Training Program, Federal Express
Graduate of the Management Training Program, Sears
FMLA trained, Weyerhaeuser
Safety Procedures trained, Boise Cascade
PROFESSIONAL EXPERIENCE
Kasai North America June, 2016 - Present
24/7. 650 employees, non-union, manufacturer of automotive parts – Honda, Nissan, Subaru
Investigates rule violations and works with operations management to reach concurrence on corrective action decisions
Maintains corrective action records
Provides policy guidance to management and employees
Takes actions to promote a positive employee work environment
Provides support for Safety and Medical staff
Capable of providing manager and employee training in HR-related topics
Collects and analyzes HR data and for the purpose of producing HR reports
Maintains a presence on the shop floor in order to develop productive working relationships with employees and managers and to monitor employee morale.
Provides regular feedback to HR and operations management about the employee relations climate and conditions that can have either a positive or negative impact on employee motivation and morale.
Assists with employee communications.
BAXTER HEALTHCARE CORPORATION 01/2016- 05/2016
24/, 650 employees, non-union, manufacturer of IV solutions
Senior Human Resources Representative
Recruited and hired new employees
Attended job fairs for potential candidate selections
Serve as a liaison between management and employees
Member of the safety board
Enterprise Management System (EMS)
Coaching and mentoring managers
Revised policies to enhance job performance and attendance
Human Resources project management
WEYERHAEUSER OSB, Simsboro, LA 11/2013 – 04/2015
24/7, 147 employees, non-union, manufacturer of oriented strand board.
Human Resources Manager
Reduced employee turnover by 38%
Improved attendance 47% with new attendance policy
Improved employee retention rate through 100% management training development
Hired key skilled employees to fill six key roles within a rural area (2 engineers, IT manager, 2 maintenance planners, and storeroom manager) reducing inventory losses by 300,000.00 annually
Implemented new testing and screening procedure for potential applicants
Implemented new on-boarding procedures for both exempt and non-exempt employees
Executed 100% training for employees in communication, sexual harassment and workplace bullying
Coordinated 100% Training for Leadership Development through Training Logic Inc.
Implemented a rewards and recognition program for long tenured employees
Managed internship program through Louisiana Tech University Ruston LA for succession planning
Worked to improve safety audits with OSHA through training and observation
Implemented safety initiatives such as near miss reporting, safety committee participation, implemented safety training as a part of new hire orientation, rewarded safety participation through safety “Wall of Fame”.
BOISE WOOD PRODUCTS MANUFACTURING, Lena, LA 09/2007 – 10/2013
24/7, 207 employee, non-union, manufacturer of 4x8 plywood sheets and 60’I joists.
Human Resources Manager
Decreased worker injuries by 30% through flexibility and wellness programs
Developed managers and supervisors through coaching and leadership training
Conducted employee relations investigations
Conducted annual benefits enrollment
Participated in unemployment hearings
Planned Corporate events and conducted Annual Health Fairs
Coordinated 100% employee participation in Audiometric Testing
Managed Worker Compensation cases through Sedgwick
Input employee records in HRIS (PeopleSoft)
Managed Succession Planning for early retirees
Implemented safety audits to improve OSHA compliance reducing worker injuries by 30% each year
Implemented a stretch and flex program to reduce tissue injuries
Implemented safety topics discussion at each workgroup meeting
Implemented stretch and flex program to reduce worker tissue injuries
Achieved a Voluntary Participation Program Honor (VPP) through OSHA
Managed Human Resources Department with 3 direct reports
DELTA STEEL INC., Cleveland, MS 08/2004 – 08/2007
25 employees, non-union, manufacturer of residential steel framing.
Human Resources Manager
Led HR function for start-up manufacturing operation
Managed Human Resources department with 2 direct reports
Developed 4 managers through coaching and leadership training
Recruited, hired and trained 25 new employees on workplace policies (attendance, sexual harassment, FMLA)
Created a new employee handbook
Implemented safety training practices such as near miss reporting
Implemented safety training as part of new hire orientation
Implemented Proper Protective Equipment training and readiness
UNITED PARCEL SERVICE, Durham, NC 01/2003 – 08/2004
7 employees, non-union, retail packing and shipping store franchise.
Customer Service Manager
Recruited and hired new employees
Delivered new hire orientation and customer service training
Complied with State and Federal regulations, Affirmative Action and OSHA requirements
SEARS, Raleigh, NC 04/1998 – 12/2002
350 employees, non-union, retail department store.
Human Resources Manager
Recruited and hired 140 new employees over two year period
Advised managers and supervisors on conflict resolution, grievances with the EEOC
Identified five different training needs and programs
Compliance with State and Federal regulations, Affirmative Action and OSHA requirements
Hired staffing of 44 key positions both exempt and non-exempt at Sears within 120 Days
Reduced turnover 20% to improve customer service
Implemented Hazardous Material Training for automotive employees at 100%
FEDERAL EXPRESS 11/1985 – 12/1997
Human Resources Manager, Raleigh, NC (1993-1997)
Led training and development at this 90,000 square foot, 358 employee, non-union, parcel distribution center
Implemented Benefits programs
Screened and Interviewed potential new employees for staffing
Managed performance evaluations for all employees to ensure fairness
Mediated conflict resolutions
Hired and trained 15 new managers for management training program
Operations Manager, Raleigh, NC (1990-1992)
Management Trainee, Memphis, TN and Tulsa, OK (1987-1989)
Courier, Greenville, MS (1985-1987)
ADDITIONAL PROFESSIONAL EXPERIENCE
Greenville Police Department, Greenville, MS - Police Officer 03-1982 – 05-1985
Dallas Cowboys, Dallas, TX - Professional Football Player 01-1981 –03- 1982
PROFESSIONAL AFFILIATIONS
SHRM – Louisiana Chapter
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