Anna Machan

**** ********* *****

Peachtree Corners, GA 30092

770-***-****

ac0hru@r.postjobfree.com

Work experience

Aderant North America, Sandy Springs, GA, 01/2014-Present

Associate Project Manager, 6/2016-present

Manage 50+ projects of varying sizes from assigning and scheduling resource to project close;

Work with resources in North America, UK and New Zealand to staff projects;

Run weekly meeting between project managers, resources and directors to discuss scheduling and project issues;

Create and improve project plans for each project as well as standard templates;

Represent the company to external stakeholders and manages client expectation--delivering realistic project deliverable deadlines;

Assisted in development of training plan and training new hire;

Collaborate with technical, product development, sales, support and client experience teams to provide clients with superior customer service;

Read and interpret SOWs and create Change Orders;

Create presentations for kick off calls

Collections Analyst, 7/2014-6/2016

Worked closely with leadership in Professional Services, Support and Finance teams to improve reporting, collections process, and communication;

Brought past due amount down by 20% during tenure (over $1 million);

Worked with internal & external resources in UK, Netherlands, collection agencies and across North America;

Re-started and improved Support Hold process;

Read and interpreted terms for cancellation in contracts;

Composed termination/collection letters to be sent to clients;

Established new client termination process;

Accounts Payable, 1/2014-7/2014

Approved expenses in OpenAIr;

Filed State Sales Tax;

UK Accounts Payable

Mori Luggage and Gifts – Corporate Headquarters, Doraville, GA, 09/2012-01/2014

Accounts Payable

Researched billing issues and work with vendor or buyer to correct;

Assisted in research and correction of accounting issues;

Created tracking process utilities to ensure they are being paid on time;

Audited statements sent by vendors to ensure every invoice is received and paid

Dekalb Petroleum I, Inc, Duluth, GA, 07/2011-9/2012 Accounts Payable and Sales Tax

Researched billing issues and worked with vendor to correct;

Verified work in the billing department and worked with biller to correct issues;

Calculated and reported sales tax to State of Alabama

CMAC, Inc, Alpharetta, GA, 09/2009-07/2011

Accounting Manager

Generated reports on revenue, employee utilization, time off tracking and financial standing weekly;

Interacted with customers daily regarding billing and collections;

Interacted with vendors regarding bills and payments;

Verified and entered payroll details and handed out checks;

Worked with accountants to balance out prior year numbers;

Improved billing process to allow for more accountability and efficiency;

Approved and processed expenses for all employees;

Generated financial reports to send to vendors and customers when requested;

Researched issues in billing and payments and created strategies to resolve issues;

Partnered with bank on loan and account issues;

Participated in audit of 2009 and 2010 financials with 2 accounting firms;

Trained new employee on QuickBooks Enterprise Solutions and other light bookkeeping;

Generated reports sent to VP of Finance reflecting AR (daily) and AP (weekly);

Kept the books for 2 smaller companies that CMAC owned;

Actively involved in transition from QuickBooks to MAS200

Walt Disney World, Lake Buena Vista, FL, 5/2003-11/2008

Retail Guest Services Manager – Magic Kingdom and Disney’s Animal Kingdom

Concierge – Disney’s Pop Century Resort

Merchandise Hostess – Magic Kingdom

Education

Mercer University Graduation: May 2006

Bachelor of Arts, Political Science: Concentration in American Government

Georgia Perimeter College 2012-2014

Accounting and Business Classes

Member: National Society of Collegiate Scholars and Phi Theta Kappa Honors Society

Georgia Southwestern State University 2014-2016

Accounting and Business Classes

Computer Skills

Others: Microsoft Office, SalesForce, Open Air, UltiPro, Lotus Notes, ExpenseWire, Replicon, various accounting programs

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