CARL J. COLLILUORI *** Berkshire Lane

ac0hbq@r.postjobfree.com Royersford, PA 19468

Cell: 610-***-****

Objective

Experience in data center/building management including: space utilization, safety, security, environmental monitoring, maintenance and engineering service level agreements for multiple data centers in the Philadelphia and surrounding areas totaling +85,000 sq ft. Also data center hardware installations, cabling and all aspects of day to day data center operations.

PROFESSIONAL SUMMARY

I started my career in help desk support for HP/Compaq and then to desk side and network support for the Mainline Health Organization. I worked for a major Pharmaceutical Company as a contractor for network support, then various other contracts for GSK as they required and requested that I stay on with the new vendors. Lastly, as a GSK company employee, in the Data Center Facilities Lead Analyst(Data Center Facilities Manager). I’ve worked in a very structured, regulated, international company for the the last 18 years with no employer complaints.

TECHNICAL SKILLS

Certifications:

COMPTIA A+ Certification – Verification Number AA3DTT3463

Microsoft MCP – MCP ID Number 1000301

ITIL Version 3 Foundation Certification – Candidate Number 990376331

Course 466: Cisco Routers: A Comprehensive Hands-On Introduction (exam based advanced technology course by Learning Tree International)

Languages/Tools:

Aperture, AUTOCAD, BTI Observer Environmental Monitor, COMPAQ Insight Manager, Microsoft Office Suite, Basic Ruby and Rails programming

Environments:

Windows XP, NT, UNIX/Linux, Ubuntu, CISCO hardware/IOS, COMPAQ desktops, Fluke OneTouch Network Analyzer

PROFESSIONAL EXPERIENCE

Independent Contractor 08/2016 to Present

Manager

Managed renovation of investment properties. Developed costs estimates, contractor selection and management, including scheduling and payment schedules. Interfaced with property management personnel to ensure compliance with all regulations and facility wide operations. Managed delivery and installation of all components and recall operations required. Installation of laminate, tile and carpet flooring, all woodwork, replacement of electrical outlets and switches, plumbing, appliances, tiling/grouting/sealing, concrete, drywall repair and painting. Minor landscaping work.

Capabilities

Project management

General contracting duties

GSK 01/2010 to 08/2016

Data Center Facilities Lead Analyst/Manager

Managed Philadelphia regional data centers including: budget management, hardware deployment, changes and decommissioning of: servers, routers, switches, telephony, storage equipment. Developed, maintained and published Data Centers and IT Rooms standards, floor plans, power distribution plans and cabinet content records using data center facilities management tools. Impacted services incident response team, including all facility based alarms. Interfaced with and led development groups in the implementation of new project initiatives, including facilities upgrades/maintenance. Interfaced with service suppliers for the installation of distributed power, computer racks, networks and cabling. Implement data center physical access security, data center cleanliness and safety. Install and connect new services to power, storage and network equipment. Maintain records of installations using proprietary software. Administrator for Data Center Facilities Management software systems, including BTI Observer and AutoCAD. Point person for complex installs, moves, and decommissioning projects. Responsible for physical inventory audits, scheduled and unscheduled regulatory audits. Experience in multiple trouble ticketing systems, most recently the Remedy system. ITIL process Change Control, managing change and risk assessment. Chameleon asset management software.

Capabilities

Develop written processes

Project management

Experience in Aperture: a data center facility management package

Electrical distribution systems

ACS (at GSK) 01/2006 to 01/2010

Data Center Facilities Analyst

Responsibilities: Manage GSK Philadelphia regional data centers with responsibilities including: deployment, changes and decommissioning of hardware, both servers and network. Develop, maintain and publish plans for the Data Centers and IT Rooms, including floor plans for equipment layout, power distribution plans and cabinet content records using Data center management tools. Respond to incidents that impact service in the Data center, including facility based alarms. Interface with and led development groups in the implementation of new project initiatives, including facilities upgrades and server installation and decommissioning. Interface with service suppliers for the installation of distributed power, computer racks, networks and cabling. Implement high levels of data center physical and access security, data center cleanliness and safety. Receiver of new equipment and manage deployment from loading dock to raised floor. Install and connect new services to power, disk and network equipment. Maintain records of installations using current GSK software. Act as administrator for Data Center Management software systems, including BTI Observer and AutoCAD. Act as point person for complex installs, moves, and decommissioning projects. Act as point person for physical inventory audits, as scheduled and unscheduled regulatory audits. Responsible for daily data center security walkthroughs.

Experienced with all current GSK Data Center procedures and applications used in the management of the data centers with a wide knowledge of standard desktop products including email, internet connectivity and Microsoft Office Suite systems. Knowledge of IT systems, including server/desktop connectivity. Experience in provisioning and installing servers and a network equipment. Experience user of a call handling or trouble ticketing systems, including most recent experience with Remedy system. Experience with current ITIL process Change Control and managing change and risk using Chameleon software. Proven experience of the leadership of small projects. Have been working in a GSK IT centric environment and used to following defined process.

Proven capabilities demonstrated at GSK:

Ability to follow and develop written process.

Project management experience.

Experience in the use of desktop drawing packages, including AutoCAD.

Basic experience in the use of Aperture, a data center mgmt software package.

Understanding of electrical distribution systems.

Hewlett Packard (at GSK) 06/2003 to 01/2006

Data Center Analyst on Duty

Major responsibilities include: Facilities management of multiple data centers (19,000 sq. ft.), including space utilization, electrical distribution, UPS, emergency generation, HVAC, safety, security, environmental monitoring, and maintenance and engineering service level agreements. In addition responsible for the coordination of monthly data center maintenance activities between all operations organizations. Consult with facilities engineering on all projects that may have impact on the data centers. Maintain floor space drawings in AutoCAD.

AJILON LLC (at GSK) 02/1998 to 06/2003

Network Analyst

Managed VAX/VMS network print queues. Installed and configured Cisco1200, 5500, and 5505 Catalyst switches. Provided desktop/network support for NT, Unix, Apple, Vax/VMS platforms. Analyzed/resolved Local Area Network problems in a multiprotocol environment consisting of NetBEUI /NetBIOS, TCP/IP, DECnet, AppleTalk, EtherTalk, and LAT. Utilized network management and diagnostic tools including HP OpenView, ClearVISN Multichassis Manager, COMPAQ Insight Manager and Fluke Onetouch. Write/redefine SOPs. Responsible for the installation/daily operations of Tivoli Backup Protection for Domino on all Lotus Notes Servers. Data Center facility management responsibilities included management of: monthly shutdown activities, installation/management/removal of electrical circuits, Fire System compliance and any above/below floor work done in the data center.

MAIN LINE HEALTH SYSTEM 03/1996 to 02/1998

Sr. Field Operations Technician

User and network support for an 850-user WAN network spanning 3 buildings. Responsible for troubleshooting and resolving desktop break/fix, software, and network/internet connectivity issues. Administer user login accounts to Windows NT and Microsoft Exchange servers. Keep regular backups of the network. Responsible for client side migration from Novell to Microsoft Windows NT 4.0. Upgrade clients’ Virus Scan data files on a monthly basis.

EDUCATION/Certifications

Valley Forge Military Academy – Wayne, PA 1979 to 1983

Graduated 1983 Dean's list, top 10% of class,

2nd lieutenant provost division (military police)

RETS Electronic School – Broomall, PA 1995

Graduated 1995 Computer Repair Technology Program

Dean's list

References Available Upon Request

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