Nisar Ahmad Pirzada

*** ****** ***, *********, *** Jersey 07202

908-***-**** ac0hav@r.postjobfree.com

Fully Work Authorized No Visa Sponsorship Required

PROFESSIONAL SUMMARY

IT Support professional with 3 years of experience in the Non-Governmental Sector, providing enterprise-level technical and administrative support to a variety of end users.

KEY SKILLS

Technical Troubleshooting

Hardware Configuration

LAN/WAN Connectivity

Problem Diagnosis

System Implementation

Preventive Maintenance

User Training/Support

Client Service/Helpdesk Support

Detailed Documentation

Data Entry

TECHNICAL PROFICIENCIES

Software: MS Office (Word, Excel, Outlook, PowerPoint, Access), VMware applications, Anti-virus programs

Hardware: PCs, Laptops, Telephony Systems, Printers, Switches, Routers, Modems

Networking: LAN/WAN and VPN/Remote Connectivity, Access Points, TCP/IP

Browsers: Chrome, Safari, Firefox, Opera

PROFESSIONAL EXPERIENCE

IT Trainer 9/2013 - 4/2014

AATG/DRS, Kandahar, Afghanistan

Supported Afghan Army/Afghan National Police in the field of IT

Led classes to train ANA/ANP students on how to navigate and use computers/technology for the purposes of robust communication in troubled areas

Provided training on MS Office Suite 2003/2007/2010: Word, Excel, Access, PowerPoint and Outlook

Conducted periodic audits of systems and installed/troubleshooted Windows XP/Vista/7/8

Provided general training on use of various computer applications and technical equipment

Promoted a trial-and-error approach to student learning in order to teach computer problem-solving skills

Oversaw IT training, related practical sessions, and administering end of course tests for ANA/ANP students

IT Officer 7/2010 – 12/2011

AFGS/ANHAM, Kandahar, Afghanistan

Provided IT Support to the Operations & Maintenance (O&M) Project for the Afghan National Police (ANP)

Managed installation of Windows XP/2000/7/8 and Antivirus program and hardware detection/installation such as VGA, Sound, LAN card and modems

Installed and configured Active Directory, DNS, DHC, and monitored Local Area Network

Managed installation, configuration and administration of Cisco equipment: routers, switches and access point

Configured IT LAN/WAN elements and maintained and monitored performance of network

Configured WAN Protocols, including HDLC and PPP

Installed and configured Cisco Switches,

EDUCATION

Associate Science (AS), Faculty of Science 9/2007

F.Sc, Government Science College, Quetta, Pakistan

PROFESSIONAL COURSES

CCNA 3/2010

Lahore, Pakistan

MCP 9/2009

Quetta, Pakistan

Hardware 12/2008

Quetta, Pakistan

DIT (Diploma, Information Technology) 9/2008

Quetta, Pakistan

Contact this candidate