Randy Thorburg

**** ******** ****** *****, ********, MO 63122 314-***-**** ac0h3g@r.postjobfree.com

Relevant Skills

OS (Windows, Macintosh, Linux (Ubuntu))

Network Support

Experience with programming languages (C++, Python, SQL)

Mobile OS (IOS, Android, Blackberry)

Microsoft Suite

Communication

Thrives under pressure

Time management

Employment

Client Services Analyst March 2017 to May 2017

Applied Logic – St. Louis, MO

Remotely accessed Windows Servers and ensured network security

Troubleshot issues involving servers, networks, printers while on call remotely

Opened tickets and communicated steps to solve issues

Worked closely with team members to solve issues on a regular basis

Retail Sales Consultant, Business Expert, IOS Master May 2016 to Present

AT&T Mobility – St. Louis, MO

Regularly achieved over 200% sales goals for year of 2016

Made regular B2B transactions and achieved status of business expert

Regularly attended trainings in OS specific trainings to gain Master certification

Solved customer’s tickets with network, malware and software related issues

Remote IT Technician July 2015 to Dec 2015

University of Missouri – St. Louis, MO

Assisted with software as well as hardware related issues

Helped update and repair OS, malware, and hardware related issues

Offered remote support to students with technical issues

Education

Bachelor of Science in Business Administration

Minor Computer Science (Expected) Dec 2017

University of Missouri – St. Louis

Transfer Credits (Business, Computer Science) May 2015

St. Louis Community College – Meramec – St. Louis, MO

Professional Experiences

Delta Sigma Pi – Professional Fraternity Oct 2015 to Present

VP Finance/Fundraising Chair April 2016 to Dec 2016

Directed chapter finances as well as fundraising activities

University of Missouri Business podcast guest/host– December 2015

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