Joel Thomas Clarke Penton

Calgary, AB T*N *W* 709-***-****

ac0gy7@r.postjobfree.com

Highlights of Qualifications

● Experienced in conducting communications over the phone, through email, answering requests and redirecting communications as necessary.

● Able to receive guests and assist them appropriately.

● Adapts easily to change, and is able to handle multiple job responsibilities simultaneously while adhering to strict deadlines.

● Always demonstrates diplomacy and composure in an emotionally charged situation.

● Highly organized with an attention to detail.

● Effectively able to establish and maintain key relationships with management, peers, and clients.

● Outgoing with a sense of responsibility; love challenge and thrive on unique projects and tasks.

Experience

March 2014 - September 2016

SculpinQA, St. John’s - Software QA Analyst

● Manual testing on iOS, Android, Windows and OS X environments.

● Various manual testing including Ad hoc testing and Regression testing.

● Creating comprehensive bug reports complete with screenshots/video files using Jira, Atlassian and other tools.

● Completing fast paced daily assignments.

● Working diligently with a team to complete test cases.

● Working directly with project leaders to write test cases and develop exhaustive test plans.

July 2013- March 2014

Indigo Parking, St. John’s - Receptionist

● Responding to correspondence, in-person, over the phone and email.

● Organizing office and maintaining supplies.

● Updating daily usage logs and other documentation.

● Maintaining physical hardware on site.

● Assisting the public with using the facility.

● Performing scheduled tests and maintenance on the server and stations. 2

Education

September 2011 - April 2013

College of the North Atlantic, Stephenville - Software Design

● Creation and management of living documents, including designs, scripts and project management plans.

● Construct sophisticated 3D models various objects from barrels to humans using Maya.

● A variety of Adobe applications including Photoshop, Illustrator, Audition, Premiere and Flash.

● Project Management skills for creating detailed development roadmaps, milestones and regular goals.

● Writing creative narrative scripts.

● Writing programming scripts for Game Maker Studio, Unity and Unreal Engine.

● Conducting UI/UX test sessions.

● Bug tracking and reporting skills.

September 2013 - April 2014

College of the North Atlantic, St. John’s - Programmer Analyst (Partial)

● Programming in Visual Basic, HTML5, CSS, Javascript, Java.

● Hardware Troubleshooting and diagnostics.

● A variety of Microsoft Office applications including Microsoft Word, Outlook, Project, Visio and Excel.

● Comprehension of Business Administration practices

● Technical Report writing.

January 2014 - April 2014

College of the North Atlantic, St. John’s- Cisco Certified Network Administrator

● Install configure, operate and troubleshoot home, business and enterprise routers and switched networks.

● Skilled and experienced in structure of WAN technologies, Network security and Network media.

● TCP/IP and OSI models.

● Determining IP routes, managing IP traffic with access lists, establishing point-to-point connections and establishing frame relay connections. Reference

Indigo Parking, St. John’s

Justin Cooney - Site Manager

709-***-****

ac0gy7@r.postjobfree.com

Contact this candidate