JEFFERY LAL
**** ****** **** **. ***. C Cell: 561-***-****
Delray Beach, FL 33484 Email: ****************@*****.*** EXPERIENCE
Office Manager 2008-2017
Nakava LLC, Boca Raton, FL
● Oversees office personnel including hiring decisions.
● Updates website to reflect current products.
● Manages personnel handling customer requests via telephone and email.
● Verifies orders to maintain quality assurance standards.
● Oversees the packing and shipping department.
Manager 2008-2017
South Pacific Elixir Company, Boca Raton, FL
● Manages eight employees, including scheduling.
● Manages payroll and hires personnel in accordance with EEO guidelines.
● Oversees purchasing department to include ordering of all products.
● Intermediary with health department, assuring compliance with all laws.
● Manages and motivates employees to maintain high customer service standards. Security Officer 1995-2008
Acts, Inc.
● Monitored and authorized entrance to residential building.
● Verified identification of individuals entering building.
● Wrote reports of nightly activities and any unusual occurrences.
● Handled all customer questions and issues.
● Served as liaison with law enforcement, when required. CERTIFICATES
Class D Security License D 1702662
Statewide Firearms, Class G 1700564
CPR & AED Certified
TWIC Card
EDUCATION
Medical Assistant and Phlebotomist Certificates
Bryman Medical School, San Francisco, CA
High School Diploma
Marist Brothers High School, Suva, Fiji