Customer Service Sales
Resume:
GLENETTE F. CLARABAL
Matar Qadeem, Qatar
Mobile No: +974********
Email: ****************@*****.***
OBJECTIVE
To obtain a long term career that will build and upgrade my skills and expertise that will allow me to establish and enhance my career advancement.
QUALIFICATION PROFILE
Graduate of Bachelor of Science in Commerce-Management
Computer literate
Results-oriented, with exposure to business development, marketing, strategic planning, client relationship management and customer service
Possess strong leadership skills
Ability to leverage skills and capability to participate in sales and financial activities
Skilled in improving customer retention levels within higher competitive markets
Exceptional leadership abilities concerning team initiatives
Impressive ability to deal with people
Has expertise in planning and budgeting, good in negotiation and decision making
Keeping its goals and targets on focus
Drives for success
Good command of written & spoken English and ability to prepare reports. PROFESSIONAL EXPERIENCE
Procurement Assistant
Qatari Diar Vinci Construction
New Orbital Highway & Truck Route Contract 2
Doha Expressway Programme-Qatar
P.O. Box 19389
Jan 2016-Present
Job Summary:
Duties and Responsibilities includes but not limited to the following:
Process Purchase Request / Request for Hiring / Request for Service from Plant and different site locations.
Involves in requesting, processing and coordinating of Material Submittal and Pre-Qualification documents from the potential Sub-Contractors and Suppliers.
Prepare the weekly Procurement Tracker to be submitted to client.
Process credit facility application forms of suppliers.
Prepare and maintain all Procurement Logs based on our ERP System “Cassius”.
Coordinates and communicates to all end users regarding their requests and all other related matters concerning Procurement / Purchase materials.
Maintain and update regularly lists of vendors who are sufficiently qualified to promote various types of services and supplies.
Maintain and organize up-to-date records and files in order by segregation, document and computer base information.
Engineering Administrator / QA/QC Administrator
Middle East Dredging Company
Messaied Site Office, New Port Project
Messaieed,Qatar
P.O. Box 24745
April 2013-Dec 2015
Admin Staff / HR staff
Middle East Dredging Company
Messaied Site Office, New Port Project
Messaieed,Qatar
P.O. Box 24745
May 2012-April 2013
Job Summary:
Duties and Responsibilities includes but not limited to the following:
- Controls issuance of document numbers, including maintenance of proper document registers for detail engineering or construction engineering project.
- Receives and registers Client provided document for detail engineering or construction engineering project.
- Maintains specifically assigned project database.
- Prepare and submit Engineering project reports to Client (Daily reports, Weekly reports, WIR’s, Test reports & etc)
- Ensures proper document classification, sorting, filing and proper archiving.
- Reviews completeness of documentation and prepares document transmittals.
- Performs document quality check in accordance to Company engineering document control procedures.
- Assist in supporting external audits, coordinating activities in the company and ensuring timely response to documentation requests for auditors.
- Notifying the involved party for taking appropriate action on the pending documents.
- Managed company fleets or vehicles
- Administration jobs
- Travel and transport coordinator.
Buyer/ Purchaser (Supermarket Merchandising)
VICSAL Development Corporation
(Metro Gaisano Chain of Stores)
C. D. Seno St., cor. W. O. Seno St.,
NRA, Brgy. Guizo, Mandaue City 6014
July 2010- April 2012
Job Summary:
Responsible for the achievement of sales and profitability objectives that aligns with the corporate strategy by developing comprehensive supplier base that provides the needed merchandise at the best possible prices delivered in the right quantities at the right time.
Responsible in Product/ SKU/ Category Business Planning.
Initiates and conduct sales promotion and programs.
Conducts research on product/sku/category research and trend analysis.
Assists in acquiring supply chain discounts from suppliers participating in centralized distribution network.
Demonstrates continuous effort to improve operations, decrease turnaround times, and streamline work processes.
Performs other tasks as may be required from time to time. Department Supervisor
VICSAL Development Corporation
(Metro Gaisano Chain of Stores)
C. D. Seno St., cor. W. O. Seno St.,
NRA, Brgy. Guizo, Mandaue City 6014
March 2003-July 2010
Ensures department accomplishment of sales quota and competitiveness.
Monitors proper implementation of customer service.
Ensures inventory management accuracy.
Monitors proper forward bodega management
Ensures timely submission of reports.
Initiates and conduct strategies for people/ personnel development. TRAININGS AND SEMINARS ATTENDED
Amadeus Training on Ticketing
Middle East Dredging Company
Held at Darwish Building
Doha,Qatar
Performing Leadership to Improve Employee Productivity VICSAL DEVELOPMENT CORPORATION
Held at RAFI- EADSC – August 12-13,2008
Basic Oral Communication Skills Workshop
VICSAL DEVELOPMENT CORPORATION
Held at VICSAL Training Center – April 17-23, 2008 Handling Telephone Calls
VICSAL DEVELOPMENTCORPORATION
Held at VICSAL Training Center – July 25, 2007
Principles of Personal & Interpersonal Effectiveness VICSAL DEVELOPMENTCORPORATION
Held at Eduardo Aboitiz Development Studies Center – October 27, 2006 Basic Management Skills Seminar
VICSAL DEVELOPMENTCORPORATION
Held at Eduardo Aboitiz Development Studies Center – September 12, 2006 Customer Service Breakthrough Seminar
VICSAL DEVELOPMENTCORPORATION
Held at VICSAL Training Center – November 10, 2005 EDUCATIONAL BACKGROUND
College University of San Jose Recoletos
1999-2003 Bachelor of Science in Commerce – major in Management PERSONAL INFORMATION
Name: Glenette Clarabal
Birth Date: June 26, 1982
Gender: Female
Nationality: Filipino
Contact this candidate