Property Management Manager
Resume:
Phoenix Hurtado
**************@*****.***
SUMMARY OF QUALIFICATIONS
Self-motivated, high performing individual with strong Property Management skills gained through a variety of work experiences. Proficient in Microsoft Office, Yardi, One-Site, Photoshop, InDesign, Illustrator. PROFESSIONAL EXPERIENCE
Highland West Community January 2016 - December 2016 Property Manager
• Enforced the lease and community policies.
• Coordinated resident move-in with the Leasing/Compliance Manager to include: lease orientation, apartment move-in inspection, building tour.
• Collected rent and forwards to controller with supporting reports for deposit.
• Deposited rent and security deposit payments into the operating and security deposit bank accounts in the Controller’s absence.
• Generated work order requests in One-Site software systems.
• Communicated with residents regrading maintenance and the need to comply with directions so maintenance staff or vendors can complete their work.
• Responsible for resident problem resolution, in coordination with the Resident Service Coordinator and/or Executive Director when appropriate.
Integral Property Management May 2015 – January 2016 Resident Services Coordinator
• Worked extensively on the 40% PHA waitlist, made calls to over 1500 applicants on the list to ensure individuals qualify for tax credit units.
• Worked directly with residents connecting them with community resources to help them maintain their housing.
• Successfully connected 140 residents with a Thanksgiving food basket during the 2015 holiday season.
• Successfully connected 6 resident families with ‘Adopt a Family’ program for the 2015 Christmas Holiday.
• Implemented a ‘Cooking Matters class for the community during winter of 2015 teaching residents about nutrition and how to cook.
• Entered all resident data into Yardi software.
Professional Perspectives August 2014 – Present
Leasing Consultant
• Leasing and various Property Management duties and responsibilities for various properties in the Denver Metro area.
• Full cycle of tours of clubhouse, property amenities and available vacant units.
• Worked directly with each prospective tenant from initial phone call to full tour of property and available units to actual signing of lease.
• Entering all work order information into Yardi and One-Site systems. EDUCATION
Metropolitan State University of Denver Denver, Colorado Bachelors in Visual Communication/Advertising
May 2012
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