Alicia Baker, PMP, CSSBB
Houston, TX
ac0gfb@r.postjobfree.com
https://www.linkedin.com/in/aliciabakerpmp
Accomplished Project Manager & Engineer
Certified Project Manager and Lean Six Sigma Black Belt with background coordinating technical support between Engineers, Marketing, Operations, and Supply Chain. Degreed Electrical Engineer with comprehensive experience providing design and technical support in the aerospace, oil & gas, and IT industries. Core competencies include:
Project Prioritization (scope/budget/schedule)
Design, Execution, and Analysis
Global & Multi-disciplinary Team Collaboration
Product Launch
Customer-Focused Communication
Training
Professional Experience
HEWLETT PACKARD ENTERPRISE / HEWLETT PACKARD INC, Houston, TX 2015-2016
Engineering Program Manager, Servers
Worked with Senior Program Managers to manage engineering development of server systems. Coordinated activities of supporting Engineering Managers and tracked progress against established plans of record for multi-year projects. Communicated program progress, escalations, and issues to management.
Reviewed technical reports / Failure Mode and Effects Analysis (FMEA) for accuracy, packaged drawings / test reports, and stored in SharePoint. Project deliverables 100% on schedule, contributing to award of $5M customer contract.
Utilized Excel to effectively track hardware / firmware / software components and ensure timely completion of customer project demands.
BAY AREA HOUSTON ECONOMIC PARTNERSHIP, Houston, TX 2004-2008 (intern), 2011-2012/2015 (contract)
Project Engineer, Space Alliance Technology Outreach Program (SATOP)
Utilized project management skills to coordinate requests for technical assistance from small businesses across the United States to NASA engineers in order to solve projects within 90 days. Leveraged engineering problem solving skills to research and solve technical challenges from a variety of disciplines, including medical, oil & gas, aerospace.
Prepared and presented PowerPoint presentations that promoted technology outreach program to both technical and nontechnical audiences, contributing to recruitment and retention of small businesses and engineers.
Supervised Associate Project Engineers while training them how to manage projects, including verbal and written communication skills.
BAKER HUGHES, Houston, TX 2012-2015
Product Development and Management Process Project Manager / Applications Engineer, Upper Completions
Coordinated with Engineering / Marketing / Operations / Supply Chain to build Business Cases / Marketing materials and make presentations to management, providing budget and schedule status for product development projects. Taught team how to maintain Clarity database of product development projects and monitor product line Key Performance Indicators (KPI) of budget and schedule on dashboard. Utilized SAP to research and solve mechanical engineering challenges. Reviewed standard operating procedures for new product launches for safety and quality.
Managed multi-year projects up to $500k, coordinating design, testing, and marketing of tools from various product lines used in wellbore applications.
Trained 20+ managers / engineers on product development process, serving as Subject Matter Expert (SME).
UNITED SPACE ALLIANCE, Houston, TX 2009-2011
Design and Test Engineer, Flight Crew Equipment
Researched components and prepared design engineering drawings in AutoCAD. Wrote fabrication, testing, and standard operating procedures utilizing Oracle software, identifying quality inspection points. Performed failure analysis and corrective action on failed electrical / mechanical / computer equipment. Managed resource coordination of electronic and computer test hardware.
Served as SME, creating automatic cable machine computer programs to test cable conductivity, optimizing cable testing resources, and saving company time and money while testing cables for both Space Shuttle and International Space Station. Cables included biomedical harnesses for monitoring astronaut vitals.
Worked with team to fix $35K thermal chamber in order to meet NASA hardware deadlines, including installation of new controller and cooling system, training lab technicians to use new controller, and updating technical manual with maintenance instructions.
GHG CORPORATION AT UNITED SPACE ALLIANCE, Houston, TX 2008-2009
Industrial Engineer, Flight Crew Equipment
Initiated, tracked, and expedited technical documentation utilizing Oracle software to support fabrication, testing, and repair of electrical / mechanical / computer hardware. Incorporated Engineering / Safety / Quality Assurance during process to ensure on time, safe, and quality deliveries. Coordinated fabrication and repair of communications hardware with a multi-disciplined team. Created Microsoft Access database, documenting hardware schedules based on critical Space Shuttle hardware milestones. Utilized SQL to run status reports for management.
Analysis of technical drawings and identification of critical failure points using Failure Mode and Effects Analysis (FMEA) helped team meet NASA safety guidelines, contributing to contract renewal of flight hardware.
Worked closely with Safety and Quality Engineering to incorporate Safety, Reliability, & Quality Assurance (SR&QA) statistical data into PowerPoint presentation to NASA customer regarding critical hardware support requirements, contributing to contract renewal of flight hardware.
Education & Professional Development
Bachelor of Science in Electrical Engineering, University of Houston, Houston, TX
Pre-Engineering Curriculum, Massachusetts Institute of Technology (MIT), Cambridge, MA
Project Management Professional (PMP) Certification, Project Management Institute
Lean Six Sigma Black Belt (CSSBB) Certification, San Jacinto College
SAP Material Management (MM) User Certification, San Jacinto College
SAP Supply Chain Management (SCM) User Certification, San Jacinto College
computer skills
Assembly Basic C++ FORTRAN AutoCAD LabVIEW MathCAD MATLAB Minitab Oracle SAP SQL