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Simply Hired

Terrance Carter

7016 s laflin st.

chicago, il 60636

773-***-****

ac0gex@r.postjobfree.com

OBJECTIVE

Experienced Technician with over 20 years of solid experience diagnosing and resolving technical customer inquiries over multiple operating platforms.

JOB HISTORY

3/2015 - present Auto Tech

M&L Auto

parkforest, il

1/2013-3/2015 Auto Tech

FINISH Line Auto

chicago, il

Wiring Technician/Machine Builder

BOC Edwards

Chanhassen, MN

Testing and troubleshooting of machinery for a large semiconductor company. Building and wiring electrical control panels and machines. Reading prints and building custom cabinets. Point to point wiring, drilling and tapping holes, plumbing, and shipment preparation.

Automotive Mechanic

Bestway Auto

Chicago, IL

Diagnosed, serviced, and repaired all mechanical and electrical systems. Preparation of used vehicles for sale. Diagnosed, repaired, and maintained shop vehicles. Managed profit and loss in parts and service departments. Warranty administrator and Service writer. Merchandised, trained, and supervised personnel.

Installation/Repair Technician

A&O Communications

Chicago, IL

Upgraded computers from Microsoft Office 2000 to Office XP and trained end-users on new software changes and additions. Trained end-users while mastering knowledge of systems. Secured proficiency applications and techniques. Conducted new hire orientations which included; Covering topics such as E-mail procedures, network shared directories, fundamentals of Microsoft Office 2000/2002, computer policies, customer relations. Cultivated and maintained professional relationships with key personnel. Worked closely with end-users to analyze current software and hardware requirements. Presented programs and hardware to satisfy the need, provided technical support and end-user documentation. Maintained excellent customer service on special requirements and service issues. Accommodated customer's special needs and requests. Monitored service quality, involved in daily contact with customers to troubleshoot and resolve problems, while successfully resolving questions and concerns. Diagnosed for taxi cab meters, cellular phones, pagers, and basic computer repair. Installed and troubleshooted cable, auto, and home alarms.

Cable Installer/Repairer

TCI Cable Services

Chicago, IL

Installed work area outlets for floors, modular furniture and walls. Routed cable through modular furniture. Performed pre-termination procedures; organize, form, dress cables, determined length, slack and label cables. Suspended and supported cable correctly. Built closets, installed grounding for racks and equipment. Performed fire-stopping procedures on fire walls, installed sleeves, pulled cable through sleeves, and core penetration. Identified different types of cable, terminated CAT 3 and CAT 5 jacks, mounted face plates and surface mount boxes correctly.

EDUCATION

Automotive Technology < TD> Certificate

Morriane Valley< TD>

Digital Analog< TD> Certificate< TD>

Comsumer Electronics< TD>

SKILLS

Proficient in Windows-based environments, Internet, and MS Office applications. Strong working knowledge of Telecommunications Products and Services. Able to clearly understand problems and find positive solutions through use of troubleshooting, problem solving, team leadership and communication skills. Strengths in organization, written and oral communication, technology, project management, critical thinking, troubleshooting, problem analysis and resolution. Demonstrates the ability to work independently or as an integral part of a team to achieve objectives and goals

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