Maria Dietz
Email: ac0ges@r.postjobfree.com
Summary
3+ years of experience in administrative support and customer service. Punctual and detail-oriented. Passionate and knowledgeable in a variety of Microsoft Works software, CRM Systems, and Quickbooks.
Work Experience
Mitchell Inc.
N egotiator
May 2016- December 2016
Acting as liaison between providers and insurance companies to settle current and past due patient bills by heavy inbound and outbound calls,data entry on Oracle and other CRM systems, processing signed payment contracts, and focused customer service. Recent pay rate: $18 per hour, full-time
Advancement Courses
E ducator Services
February 2016- May 2016
Customer service duties of helping current Students enrolled with the company's Professional Development courses partnered with universities nationwide by grading courses, submitting grades, taking payment of course enrollment, processing online and phone orders, heavy data entry, heavy scanning, faxing, and focused customer service. Recent pay rate: $20 per hour, full-time, contracted work Imperio Nissan of San Juan Capistrano April 2015 – July 2015 Business Development Agent/ Internet Marketing Team Immediate follow ups with new or current customers through a CRM system, price quoting, website marketing, clerical duties in the office of dealership such as data entry, faxing, emailing, and calls.
Vacation Resorts International September 2013 – April 2015 Reservation Agent
Clerical office duties such as faxing, emailing, inbounds and verifying paperwork. Heavy data entry, high telephone etiquette for numerous calls, booking reservations, over the phone transactions, responsible for information on numerous resorts throughout the country for timeshare Owners/Renters.
Cinepolis Luxury Cinemas July 2012 – February 2013 Barista/Cast Member
Training other employees, making coffee, opening/closing, cleaning, and providing customer service.
Villa Valencia Senior Sunrise Living April 2012 – June 2012 Care Manager
Awakening and dressing patients, on-call care, sunrise-to-evening care, cleaning. Education
Saddleback Community College, English and Business Management 2 011 – 2015
-Earned AA Degree
References
Gabriella Brigham: Past coworker at Vacation Resorts International and co-student at Saddleback College.
Phone number: (719) 200- 5473
Mike Reed: Manager at Vacation Resorts International Phone number: 619-***-****