Professional Experience Executive Assistant
Resume:
SARA CROSS
**********@*****.***
PROFESSIONAL PROFILE
Highly motivated, results-driven professional offers 20+ years administrative experience. Technically savvy, computer literate individual offers strong software skills which include: MS Word, Excel, PowerPoint, Access, Crystal Reporting, Lotus Notes, Desktop Publishing and Host Applications.
PROVEN ABILITY TO:
• Thrive and succeed in a fast paced, high-pressure environment
• Manage multiple tasks at one time and meet critical deadlines
• Interface effectively with internal and external customers
• Prioritize work duties to achieve job objectives
• Provide training and direction to personnel
• Work independently and contribute to a team effort. PROFESSIONAL EXPERIENCE:
RCG GLOBAL SERVICES, CT/MA/NJ 1/06 to 6/16
Executive Assistant/Regional Administrator
• Support Senior Vice President on all daily functions.
• Our region included various locations, supporting 2 Principals, 7 Senior Managers, 6 Director of Sales, and 4 Recruiters.
• Provide recruiting support, which includes working with IT recruiters and Account Directors on job requirements, posting job descriptions, tracking and screening incoming resumes, scheduling interviews, and conducting reference checks.
• Administer new hire orientations and managed administration of all new hire paperwork
• Prepare and implement status changes in an accurate and timely manner
• Responsible for the typing, editing and proofreading all resumes for the North East region.
• Create and maintain all employee records and files in a current, accurate and legal manner
• Provide IT support for office computers, which includes updating company software, resolving technical issues and implementing IT solutions.
• Coordinate company’s regional ‘town hall meeting’ by planning and organizing the logistics and made travel arrangements for employees.
• Coordinate and manage all Northeast Region travel arrangements.
• Access and manipulate Crystal Reports to generate weekly staffing status reports
• Create an initiate new contracts/purchase orders with other staffing agencies
• Assist consultants and employees with benefit administration inquiries
• Review and calculate client specific expense reports.
• Develop and nurture Vendor Relationships.
TRAVELERS INSURANCE, Specialty Insurance Division, Hartford, CT 1993 to 2003 Account Manager
• Provided administrative support for two vice presidents of Assumed Reinsurance (domestic and international business.)
• Managed and coordinated executive calendars.
• Coordinated and arranged travel plans for Sr. level management.
• Generated and typed correspondence and produced required management reports
• Created and maintained forms and endorsements libraries for all product lines.
• Reviewed and processed billings and payment reconciliations for Program Business.
• Liaison between department and corporate Consumer Affairs.
• Interfaced with underwriters and management to resolve issues and respond to inquiries in a timely manner.
• Provided input in the development of new products and procedures. Accomplishments:
• Received bonuses for outstanding work performance and “excellent” performance appraisals.
• Received recognition for coordinating the transition of Aetna Program Business into the Travelers Culture (ELKS, and Master Trust).
Account Administrator
• Assisted with Program Business accounts including interfaced with Managing General Agents throughout the United States.
• Performed input of new business submissions utilizing customized computer systems.
• Provided timely processing of declinations.
• Participated on various word processing projects. Accomplishments:
• Commenced employment as a receptionist and received promotions to account specialist and account administrator.
PREVIOUS EXPERIENCE:
• Management and administrative duties for retail and healthcare organizations. EDUCATION:
• Executive Office Administration Program, Morse School of Business
Contact this candidate