Resume of Prameeta Pankaj Bajaj

H-***, *nd Floor, H-Block, Rohan Vasantha Apartments

Spice Garden Layout, Marathalli Service Road, Bangalore

*** ***, *********, *****

Phone: 998-***-**** / 733**-*****

Email: ac0g34@r.postjobfree.com

LinkedIn : https://in.linkedin.com/in/prameetapankajbajaj

Work Experience

Current:

HealthEC, Piscataway, New Jersey, USA https://www.healthec.com

Date: May 2017 to Current

Designation: Executive Assistant to Senior Vice President, Sales & Marketing

Department: Sales & Marketing

Reporting to: Senior Vice President

Duties:

Ø Coordinate executive's schedule and calendar, and prepare support documents for meetings. Initiates and arranges meetings for executive and assigned VPs & Directors.

Ø Follow up with meeting participants to monitor progress of assigned tasks.

Ø Place, receive and refer phone calls and emails to appropriate personnel

Ø Respond to highly diversified inquiries from management, employees, external business partners, regulatory agencies and the general public; act on problems and secures appropriate cooperation or approval on action to be taken; follow up to ensure that response has been adequate.

Ø Arrange and schedule executive's travel and meeting logistics.

Ø Prepare executive's expense reports and balance statements etc.

Ø Assembling data, preparing grammatically correct correspondence, completing analyses and providing preliminary recommendations for a variety of reports for review/approval by senior manager.

Ø Attend meetings on behalf of executive; summarize issues that require attention

Ø Contact Management of the SVP and the line of VPs

Ø Run and publish various reports for the Sales team

Ø Performs other duties as needed

Previous:

OPEN (Online Progressive Engagement Network) www.the-open.net

Date: September 2015 to March 2017

Designation: Office Manager & Executive Assistant to Executive Director & Managing Director

Department: Administration

Reporting to: Executive Director & Founder and Managing Director (all EXPATS & Foreign Nationals)

Weight age of work : Executive Assistance 50% & Office Management and Administration 50%

Duties : The Executive Assistant & Office Manager will provide direct administrative and logistic support to the Executive Director and the OPEN team.

a)Provides direct support to the Executive Director and Managing Director and indirect support to the other leadership team

b)Scheduling calls & meetings, managing inbox and other correspondence

c)Responsible for recording timesheets, timely submission, approval monitoring and follow-up, if required.

d)Coordinating for reimbursements and ensuring the claims are successfully reimbursed for the leaders

e)Managing travel and logistics support to the Executive Director & Managing Director completely

f)Guides the Executive Director in prioritization of tasks, meetings and communications to address most urgent needs first without losing sight of less-critical issues.

g)Supports Executive Director in managing his time, tasks and meeting with the external world, core group and other organisations which he is member of.

h)Constant and regular monitoring and tracking of the required meetings & calls, in terms of priority

i)Send required communications from Executive Director and Managing Director office as the requirement may be

j)Organise, execute and minute team meetings from Executive Director and Managing Director office

k)Organize programs scheduled and stipulated from start to finish, including communications, reminders etc.

l)Responsible for the logistics and travel management (including visa, transportation and accommodation) for an international team

m)Responsible for India office management - including digital infrastructure, office search, maintenance and Bring in new ideas for workplace enhancement

n)Assist the Ops Director in designing and implementing HR policies and processes

o)Support the Ops Director in other Operational activities

p)Assist Finance Manager in monthly invoice tracking and payment confirmations

q)Provide administrative support to the OPEN team as requested

Sabre Travel Technologies Pvt. Ltd., Bangalore, India

(August 2012 to May2015)

Designation: Sr. Administrative Assistant

Department: Administration

(A)Executive Assistant to the Vice President & Site Managing Director

a. Calendar & Call Management: Take care of scheduling, cancellation and rescheduling of meetings and calendar items

b. Expense management: Ensure accurate and right filing of expense reports and follow up until the same is paid by the Finance team

c. Travel Management: Arrange travel logistics, itinerary and tickets; arrange Foreign exchange and travel cards; airport transfers and cab arrangements

d. Meeting Management: Meeting room arrangement, presentation preparation and ensuring timely attendance of all the attendees

e. Visitor Management: Visitor visit logistics, agenda, arrangement of hotel, airport transfers, local cab arrangement, sigh seeing for the vendors, gate entry pass etc.

f. Event Management: Work to plan, execute and manage different events in the Company.

g. Ground Travel Management: All Airports and local travel arrangements for the Senior Management and Visitors.

h. Invite letter & Visa Arrangements: Type, print, sign and send Invite letters for overseas guests and assist them with visa formalities for single or multiple entry for different tenures.

i. Single Point of Contact for VP Office: Handle all communications and correspondence from and to the Vice President office

j. Communications Management & Edits: Format, edit and proof-read all communications from the office of the Vice President; ensure broadcasting of the generic emails.

(B) Site Administration / Facility Relative Functionality

a. Vendor Management: Bring in new vendor and maintain the existing vendor association

b. Procurement & Payments: Purchasing of all Company assets, Fixed assets, Branding and other materials for the Company, Invoicing and payment process to be settled with the Finance team

c. Guest House Management: Manage and maintain the Company run Guest house and Transit homes

d. Maintenance & Repair Works (including AMCs): Maintain, manage, initiate, check and finalize the different Annual Maintenance Contracts

e. Petty Cash Management: Maintain and Control Petty Cash on monthly basis and report the petty cash statement to Finance team

f. House Keeping & Front Office Monitoring: Ensure to maintain House Keeping services in liaison with the vendor; keep staff enrolment, attendance, training, keep the front office working with the required staff and security personnel ad guards.

g. Cafeteria Management: Ensure to maintain an all time working and active cafeteria, filling of vending machines, cleanliness and infrastructure of cafeteria, staff hygiene maintenance and record of all cafeteria expenses.

h. Security Guard Management: Work with the vendor to employ required number of Security Guards, ensure they are well-trained, maintain their roster and duty cards.

i. Preparation & maintenance of Audits reports for the organization in working with the Finance team

j. Maintenance and appropriate usage of Company Legal documents for Audits and Compliance Maintenance

k. Inventory Management: Keep a track of all assets and stocks in the company

(C) Employee Management Functionality

a. Program Administrator for Amex Corporate Card Program

b. SPOC for Sabre India for SAP Expense Management Tool

c. Travel Stipend / Cash Advance / Winter Clothing Allowance / Forex management for employees

d. Procurement of Visiting Cards / Name Plates / mementos & Gifts / Parking & Bus Passes / handset & Sim etc.

e. Purchase & Facilitation of Employee R&R Programs including Certificates, Gift Cards, Gifts etc.

f. Travel Stipend / Cash Advance / Winter Clothing

(D) Monthly Update of Employee Database for Library list, all Mailing Distribution lists, Name plates, Visiting cards, Gate entry pass, Security cards, Parking Cards, Dial-in numbers, Phone and Data card

(E) Single Point of Contact for employee support & office Management

(F) Cross Country co-ordination with Global Admins for support needs of execs – inflow and outflow

(G) Running various Weekly, Monthly and Quarterly reports

Achievement &Accomplishment: I am known as the One-Stop-Shop for all Administrative Queries and Needs from Leaders and Employees alike.

NDS Services Pay TV Technologies, Bangalore, India

(January 2011 to April 2012)

Designation: Project Co-ordinator

Department: Integration and Delivery

The first year of the service was through Volen Software Services, a vendor for NDS.

The KRA is in three-folds, pertaining to Admin / Project / HR activities for end-to-end support to the Project Managers / Sr. Project Managers / Cluster Managers for individual Projects / Accounts.

Admin Related

Meeting Arrangements for all meetings

VC Arrangements for video calling and meetings

Calendar Management of the Managers to schedule, cancel and reschedule

Logistics Arrangements – Overseas Guest for itinerary, flight tickets, visa and passport, agenda, welcoming, boarding, lodging

Launch Arrangements – Gifts / Certificates / Mementos for team achievements, award ceremonies and celebrations

Team Outing Arrangements for different teams, travel, stay, food, snacks, agenda, team games, awards, gifts.

Inventory Maintenance of all company assets and database

Travel requests – Laptop issuance / Hand Cary certificate / Approvals from employees and teams

Vendor Management maintain existing vendors and build new vendors for various services.

Project Related

Project Initiation – help in preparing kickoff slides / presentation / circulation

Kick-off Meeting arrangements and presentations

Estimates – presales / manpower for existing and new projects

SDP – Software Development Plan for existing and new projects; maintain and update the plan in sync with the project status

SOW – Statement of Work to be prepared and presented for the different projects for Monthly, quarterly and yearly update

RCA – Root Cause Analysis of the issues / dead-ends or any other pain points in a project

Risk Analysis and Risk Register create and maintenance separately for each project and submit weekly to the project Manager for review

Master Project Plan: preparation / maintenance of both Master plan and Component plan

Upload of all plans in EPM tool and their linkage / maintenance weekly

CQ status Report daily to ensure all raised CQs are raised and addressed / resolved by appropriate Components

CR (change Request) Maintenance on a daily basis

Build Pipeline Booking

Baseline updates – project wise

Milestones updates and management

Phase wise gateway Meetings and Lessons Learnt

Preparation for the next phase

Share Point site and Intranet Site Maintenance – Account wise

Project Audit preparation and delivery; NC Maintenance post audit

Project Closure – Maintenance phase records and Retrospection

HR Related

Resource inclusion / allotment – project wise

TRS planner – Project wise

Leave Management

R & R – Spot / Monthly / Quarterly

Resource availability / allocation / project swap

Assistance to SPM

End to end maintaining Project related documents

Updating the repository at regular intervals

Maintenance of Project artifacts in designated share point and intranet site

Running of regular reports and publishing as required

Arrangements for Audit

Maintenance of meeting MOMs and AI chasing

Agenda preparation and execution for overseas guests

Adhoc other project relative activities and job basket – project wise and account wise. Shadow worker for SPM / Cluster Manager / STBPM

Tools Used >>> TRS : Time Recording System POS : Purchase Operating System

RCQ : Rational Clear Quest PMC : Project Monitor and Control

MPP : Microsoft Project Plan EPM : Enterprise Project Management

SharePoint Designer Microsoft Visio

DOORS :Data Object Oriented Repository System

ProEd Training, unit of Maintec Technologies, Bangalore, India

(August 2010 till September 2010 >> 1 month’s Contract)

Designation: Training Specialist

Department: Training

Hewlett-Packard Global Services Centre, Bangalore, India (March 2007 till April 2010)

Designation :Voice Coach (Communication / V & A / Soft Skill Trainer)

Process : E-Consumer, North Americas

Department : Training

Goldman Sachs Services Pvt. Ltd. Bangalore, India (April 2006 till February 2007)

Designation :Technical Specialist

Process : Quality Control, Accounting Services, Payments & Control.

Department : Operations

Dell International Services. Bangalore, India (December 2005 till March 2006)

Designation: Sr. Customer Service Expert

Process: US Consume Customer Care

Department : Customer Service

Msource India Pvt Ltd, Murphy Road, Ulsoor, Bangalore-560 008(February 2003 - May 2005)

Designation: Sr. Customer Service Executive

Process: Salliemae Student Loan Corporation

Department: Customer service

Achievements: Promoted to Help Q effective from November 2003 with empowerment in terms of problem resolution and call handling from both Bangalore & Pune centers. Attended to escalated calls; prepared reports on agent performance; assisted customer service agents in handling issues relating to student loans.

VLCC, Kolkata, India

Designation: Customer Relations Manager

December 2001 – November 2002.

Industry: Beauty & Health care

THE PARK Hotels, Kolkata, India

Designation: Guest Relations Manager

November 1999 -October 2001.

Achievements: I joined the Hotel as Trainee Guest Relations Executive & was promoted as the Guest Relations Manager. I was handling the guest relation team of five Members.

M P ENG PVT LTD

Designation: Office Assistant (Trainee)

April 1997 - October 1997

I completed a six months practical on the job training for my Secretarial Diploma.

Academic Qualifications

Completed Secretarial Diploma from Y. W. C. A. in 1997.

Passed B. Sc. in 1996 with 70% (First Division)

Passed B. A. (Hindi) in 1994 with 80% (First Division)

Passed Class XII in 1994 with 70%.

Passed Class X in 1992 with 80%.

THANK YOU

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